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    Customer Service Representative - Jacksonville, United States - Air McCall

    Air McCall
    Air McCall Jacksonville, United States

    1 week ago

    Default job background
    Description

    Jacksonville, FL, USA

    $12-$18

    Hourly

    Full Time

    *401K plan with match, health, life, dental, paid time off (PTO) after a year of service, paid holidays after a year of service*

    **Air McCall, Inc.** of **Jacksonville, FL** is seeking to hire a full-time **HVAC Customer Service Representative / Dispatcher**

    This HVAC Customer Service Representative / Dispatcher position pays a competitive wage of **$12-$18/hr**, based on experience. Our full-time employees are also eligible for generous benefits including a **401K plan with match, health, life, dental, paid time off (PTO) after a year of service, paid holidays after a year of service**, and a **friendly work environment**. If this sounds like the opportunity for you, apply today

    With over **25 years of experience**, Air McCall, Inc. is a local, family-owned business that specializes in **residential and commercial** air conditioning and indoor air quality which includes comprehensive duct cleaning and air filtration. Its owners have been Jacksonville, FL residents for well over 30 years and are here to stay Air McCall's success is based upon the four foundational principles of honesty, integrity, fair pricing, and expert craftsmanship. We apply the "Golden Rule" (treating our customers as we would like to be treated ourselves) in everything we do.

    **ABOUT AIR MCCALL, INC.**

    **A DAY IN THE LIFE AS AN HVAC CUSTOMER SERVICE REPRESENTATIVE / DISPATCHER**

    As an HVAC Customer Service Representative / Dispatcher, you arrive each day ready to ensure that our clients are being heard and receiving the best customer service possible. You work hard to ensure maximum scheduling efficiency without compromising client satisfaction. Most of your day is spent in an office environment on the phone or computer.

    While answering calls, you dispatch field technicians to customers' homes. Your hard work ensures that we are able to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. And to give our customers peace of mind, you keep them updated and informed.

    Additionally, you perform basic office duties. You enjoy interacting with our clients and technicians and love keeping busy with a variety of tasks. You feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly.

    **QUALIFICATIONS**

    Customer service experience

    Multi-line phone experience

    Basic computer skills

    Experience as an HVAC dispatcher is a preferred, but not required. **We can train the right person**

    **WORK SCHEDULE**

    The schedule for this position is full time during regular office hours.

    If you feel that you would be a good fit for this HVAC Customer Service Representative / Dispatcher position, please fill out our initial **3-minute, mobile-friendly application** so that we can review your information. We look forward to meeting you

    Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

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