Full Time Client Services Representative - Jacksonville, United States - Professional Debt Mediation, Inc.

Description

Full Time Client Services Representative

Do you enjoy talking with people, problem solving and a fast paced environment? Then our Client Service Representative position may be the perfect career choice for you.

This position is the voice of the Company to our business Clients - only the best will do.


Key Responsibilities:

• Serve as the primary point of contact between client and our organization
• Ensure our records are accurate and updated
• Communicate monthly to our clients averaging 100+ outbound calls per day
• Respond accurately and timely to all client inquiries
• Support the needs and requests of other Team members and Departments when related to the client's account
• Contact inactive clients to update their records and determine if they will begin utilizing our services again
• Minimum of 1 year customer service telephone experience
• Excellent oral and written skills
• Ability to multi task and pay attention to detail
• Positive attitude and ability to work well within a Team environment
• Professionalism, energetic and highly self motivated qualities are a must
• Some sales experience helpful, but not required

This position is in person/in office, Monday through Friday 8:30 am - 5:30 pm. Compensation includes base pay of $17 - $19 an hour.

We also offer benefits including Medical, Dental, Vision and Life Insurance as well as Monthly Paid Time Off, Paid Holidays, Vacation and 401K.

Pay:
$ $19.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you able to work full time inoffice?

Education:

• High school or equivalent (required)

Experience:

• Over the

Phone Customer Service: 2 years (required)

• Business to

Business Customer Service: 1 year (required)


Work Location:
In person