- Assist customers with inquiries and issue resolution relating to accounts receivable and policy matters, or direct customer to appropriate resource as necessary. Research, review and analyze financial account information and necessary sources to handle inquiries and resolve discrepancies. Ensure all inquiries are properly addressed and issues are resolved efficiently.
- Identify trends on frequent issues and questions and educate customers on procedures relating to remitting policies and payments.
- Process customer billing, adjustments and refunds according to established procedures. Provide customers with rating and billing information.
- Recognize different rating scenarios and apply appropriate rates as set forth in the title insurance rules and statutes. Calculate and quote premiums and calculate unique and complex scenarios.
- Participate in processing exceptions, including but not limited to, refund approvals, write-offs, adjustments, and "cash on account" processing.
- Interface and coordinate with other departments to ensure timely, accurate and standardized reporting of policy rating transactions.
- Maintain current knowledge of title insurance rules and rates for all states through various resources and reference materials.
- Associates degree in Accounting or Business preferred.
- Two years' experience working with Accounts Receivable and/or accounting systems and handling billing related issues required.
- One-year experience in title policy processing preferred with emphasis on title insurance rating rules and regulations.
- Prior customer service experience strongly preferred.
- One-year Customer Service Phone experience assisting with inquiries and assisting with issue resolutions
- Understanding of financial transactions and accounting implications
- Proficiency in mathematics with analytical skills
- Problem solving and conflict resolution
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Customer service sector martimo
Found in: Lensa US 4 C2 - 12 hours ago
Larioja Kennedy Space Center, United StatesCustomer service sector martimo 620abf18 · **Customer service sector martimo 620abf18 Valencia** · Ref: · Valencia · Hace 33 horas (Actualizada) · 8 inscritos · Jornada sin especificar - Contrato De duracin determinada Brutos/anuales - Al menos 2 aos de experiencia · Empre ...
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Customer Service Center Bilinge Espaol y Portugus
Found in: Lensa US 4 C2 - 6 days ago
JYSK Kennedy Space Center, United States**Customer Service Center Bilinge Espaol y Portugus - Oficinas Centrales JYSK** · C/ Alto Gaspar del Haro, 15 Parque Empresarial, Cheste, Valencia, Espaa · A jornada completa · **Descripcin de la empresa** · JYSK es la marca de muebles, decoracin y sistemas de descanso de ori ...
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Customer service
Found in: MyJobHelper US C2 - 6 days ago
New Wave Surgical Kennedy Space Center, United StatesCustomer service / Data Entry / Front Desk · Our client in the Ewing area has 50 openings Customer service / Data Entry / Front Desk Representatives. · All candidates must have previous exp. in Customer service / Data Entry / Front Desk and be · computer literate with a workin ...
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Customer Service
Found in: Lensa US 4 C2 - 1 day ago
Smart Warehousing Kennedy Space Center, United States** Customer Service** · **Job Category****:** Warehouse Operations **Requisition Number****:** ACCOU01133 Showing 1 location **Job Details** · **Description** · Provides customer service, sales and operational support for the Warehouse · Maintains an open-line of communicatio ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 hours ago
Circle K Stores, Inc. Kennedy Space Center, United StatesStore : 14000 Town Loop Blvd, Orlando, Florida 32837 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cust ...
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Customer Service Rep
Found in: Lensa US 4 C2 - 5 days ago
CenterState Bank Kennedy Space Center, United States** Customer Service Rep (CSR) I/CT - Orlando** · **Job Category****:** None **Requisition Number****:** RETAI07636 Showing 1 location **Job Details** · **Description** · **Position Title:** Retail CSR (Classification I, ICT, II, IICT, III, IIICT) · **Division:** Retail/Operat ...
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Director of Customer Service
Found in: Lensa US 4 C2 - 4 hours ago
Informa, plc Kennedy Space Center, United StatesWhat were looking for:We are looking for an experienced Director of Customer Service. Primarily focusing on the operational aspects of the on-boarding experience after contract execution and attendee support, this role requires heavy collaboration w Customer Service, Director, Cu ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
Kaycan Kennedy Space Center, United States**Customer Service Representative** · Orlando, FL · Full-Time · Customer Service Representative · Kaycan is a manufacturer and distributor of exterior building products. We are seeking a full-time **Customer Service Representative** for our supply center in **Orlando, FL**. T ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
Sheltair Aviation Kennedy Space Center, United States** Customer Service Representative** · **Job Category****:** Operations **Requisition Number****:** CUSTO001720 Showing 1 location **Job Details** · **Description** · We at Sheltair are committed to excellence a philosophy that can be seen in everything we do. Because of our h ...
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Customer Service 1
Found in: Lensa US 4 C2 - 6 days ago
Pilot Freight Service Kennedy Space Center, United States** Customer Service 1** · **Job Category****:** Stations-Southeast **Requisition Number****:** CUSTO03844 Showing 1 location **Job Details** · **Description** · **Pilot Freight Services is seeking a full time Customer Service 1 for our Orlando FL, location.** · **Responsibili ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 6 days ago
Equity LifeStyle Properties Kennedy Space Center, United StatesWith a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career · ELS is hiring for the position of Customer Service Representative in Orlando, Florida. · What you'll do: · The Customer Service Represe ...
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Customer Service Associate
Found in: Lensa US 4 C2 - 6 days ago
MasterBrand Cabinets Kennedy Space Center, United States**Customer Service Associate** · 7081 Grand National Dr, Orlando, FL 32819, USA · Full-time · Department: Customer Service · **Job Description** · The Customer Service Associate position plays a key role in servicing our customers. The position is responsible for resolving c ...
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Customer Service III
Found in: Lensa US 4 C2 - 1 day ago
Experis Kennedy Space Center, United StatesExperis IT ManpowerGroup has partnered with a leading Medical device organization in theOrlando, FLfor a Customer Service III role to assist their team. This is an on-site role. · Industry: Medical device · Client:Abbott · Job Title:Customer Service III · Pay Rate:$18/hr on W ...
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Customer Service 2
Found in: Lensa US 4 C2 - 1 day ago
Pilot Freight Service Kennedy Space Center, United States** Customer Service 2** · **Job Category****:** Stations-Southeast **Requisition Number****:** CUSTO004199 Showing 1 location **Job Details** · **Description** · **Pilot Freight Services** is seeking a **Customer Service 2 Agent - Inbound Dispatcher** for our **Orlando, FL ter ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 6 days ago
Stark Exterminators Inc Kennedy Space Center, United StatesCustomer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find Customer Service Representati ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 12 hours ago
HomeTeam Pest Defense Kennedy Space Center, United States** Customer Service Representative** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO16606 Showing 1 location **Job Details** · **Description** · **At HomeTeam, we put people first.** · **We make sure HomeTeamers have the tools, support, and training ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 4 days ago
Qualfon Kennedy Space Center, United States**Customer Service Representative** · **Location:** Orlando, Florida, US **Job Summary** · Main objectives and duties: · **1. Call Handling.** · Resolves product or service problems by accurately understanding the customers issue. · Determine the cause of the problem, select ...
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Customer Service Representatives
Found in: Lensa US 4 C2 - 5 days ago
TransCore Kennedy Space Center, United States** Customer Service Representatives** · **Job Category****:** Customer Support **Requisition Number****:** CUSTO011851 Showing 1 location **Job Details** · **Description** · **TransCore (TRN), a subsidiary of Roper Technologies, Inc. (NYSE: ROP) is seeking full-time Customer S ...
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Customer Service Rep
Found in: Lensa US 4 C2 - 5 days ago
GEODIS Group Kennedy Space Center, United States** Customer Service Rep** · **Job Category****:** Operations **Requisition Number****:** CUSTO17905 Showing 1 location **Job Details** · **Description** · **Job Duties** : · Interacts with customers by phone, email, or in person and receives orders or changes in service · Ad ...
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Customer Service Representative
Found in: Lensa US 4 C2 - 1 day ago
Moon Moments Ltd Kennedy Space Center, United StatesPosition: Customer Service Representative · Location: Orlando, FL, On-Site · Join our client's team in Orlando, FL, and become a part of their mission to provide exceptional customer service while driving sales and building long-term relationships with clients. · The ideal can ...