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Customer Service Representative
1 day ago
Circle K Stores, Inc. Kennedy Space Center, United StatesStore : 401 N John Young Pkwy, Orlando, Florida 32805 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cus ...
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Customer Service Representative
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Customer Service Representative
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Circle K Stores, Inc. Kennedy Space Center, United StatesStore : 10001 Lake Underhill Dr, Orlando, Florida 32825 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenge Customer Service Representative, Cus ...
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Customer Service Representative
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Customer Service Representative
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Client Service Representative
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Customer Service Representative
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Guest Services Representative
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Orlando Health Kennedy Space Center, United StatesThe Guest Services Representative, provides directions to guests/team members at Orlando Health - Winnie Palmer Hospital. This position is variable full time (37.5 hours)/ Third Shift (11:00 PM - 7:00 AM) Weekends are required, days off will be durin Guest Service, Representative ...
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Customer Service Representative
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CRH plc Kennedy Space Center, United StatesThis position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up and resolution to client inquiries or issues. Essential Duties and Responsibilities Assist customer with product que Customer Service Representati ...
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Customer Service Representative
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Titan Motorsports Kennedy Space Center, United States06-Dec-2021 to 04-Feb-2022 (EST) · Orlando, FL, USA · TBD · Hourly · Full Time · *401k, health, paid time off after qualifying* · **Job Title:** Customer Service Representative · **Description:** · Titan Motorsports is looking for Customer Service Representatives to join ...
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Customer Service Representative
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Customer Service Representative
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Moon Moments Ltd Kennedy Space Center, United StatesPosition: Customer Service Representative · Location: Orlando, FL, On-Site · Join our client's team in Orlando, FL, and become a part of their mission to provide exceptional customer service while driving sales and building long-term relationships with clients. · The ideal can ...
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customer service representative
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Family Dollar Kennedy Space Center, United StatesFamily Dollar S GOLDENROD RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
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Customer Service Representative
1 week ago
Circle K Stores, Inc. Kennedy Space Center, United StatesStore : 14000 Town Loop Blvd, Orlando, Florida 32837 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cust ...
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Customer Service Representative
1 week ago
Kaycan Kennedy Space Center, United States**Customer Service Representative** · Orlando, FL · Full-Time · Customer Service Representative · Kaycan is a manufacturer and distributor of exterior building products. We are seeking a full-time **Customer Service Representative** for our supply center in **Orlando, FL**. T ...
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customer service representative
1 week ago
Family Dollar Kennedy Space Center, United StatesFamily Dollar LANDSTAR BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
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Customer Service Representative
1 week ago
Vaco Los Angeles Kennedy Space Center, United StatesCustomer Service Representative in Orlando at Vaco **Location:** · **Experience:** · Not Specified **Job Description** · **advocate** in presenting you to our top clients who are looking for Customer Service Representatives. Our recruiting staff gives you an **advantage over y ...
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Guest Services Representative
4 days ago
Orlando Health Kennedy Space Center, United StatesProvides directions to guests/team members within the hospital system, and the Orlando area. Responsibilities Essential Functions Escorts guests to their in-hospital destinations as needed. Maintains current knowledge of hospital personnel, departmen Guest Service, Representative ...
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Customer Service Representative
6 days ago
Westgate Resorts & Spa Kennedy Space Center, United StatesAssist all owners and internal customers offering 5-star customer service via phone calls to the Account Services Department. Responsibilities. Speak with owners that call after 30 days from the date of purchase. Answer owner questions, take payments Customer Service Representati ...
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Customer Service Representative
1 week ago
Houghton Mifflin Harcourt Kennedy Space Center, United States**Customer Service Representative** · **Location:** Orlando, FL, US, 32819 The CSR provides customer service support and information to all external and internal customers via multiple contact channels. The CSR must have knowledge of HMH products, a thorough understanding of SAP ...
Customer Service Representative - Kennedy Space Center, United States - Qualfon
Description
**Customer Service Representative**
**Location:** Orlando, Florida, US **Job Summary**
Main objectives and duties:
**1. Call Handling.**
Resolves product or service problems by accurately understanding the customers issue.
Determine the cause of the problem, selecting the best solution to the problem and explaining to the customer the resolution
Answer product and/or service questions or concerns
Troubleshoot technical issues using all available tools
Process customer orders and purchase of products and services
Escalate to appropriate departments to expedite resolution of customers issue
Provide exceptional customer service experience
**2. Complete Documentation**
Create or update customer information in the client database during and after each call
Create accurate record of every customer transaction or interaction accurately, timely and professionally.
Update customer information following the established client guidelines
Comply to client and PCI guidelines in handling customer information
**3. Adherence to established internal and client guidelines.**
Maintain a high level of professionalism when dealing with customers and clients
Establish positive relationship with every customer
Follow established weekly work schedules
Provide timely feedback to noticeable patterns of customer concerns
**4. Career Path and other account trainings.**
Attend upskill trainings to enhance skills applicable to tier level
Attend scheduled bucket trainings to stay updated on product & service information including technical troubleshooting procedures
Be receptive on any changes in company and client policies
**5. Performance Results (Minimum of 70%).**
Adheres to operation/tier level performance goals
Meets minimum goal of 70% on performance scorecard
Adheres to client Zero Tolerance Policy (ZTP)
Zero client audits
**Area of expertise (Skills)**
High school graduate, vocational grade of any course or its equivalent
Good verbal and written communication skills
Basic knowledge in computer navigation
**Other Skills and Experiences (Min)**
Prior work experience is not necessary but formal orientation is needed to enable the job incumbent to perform the job satisfactorily.
Listening Skills
Analytical Skill
Problem-Solving Skills
Communication
Technology Skills (job-related technical skills)
Customer Service
Service Mentality
Conflict Resolution
**Education**