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Customer Service Representative
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Circle K Stores, Inc. Kennedy Space Center, United StatesStore : 14000 Town Loop Blvd, Orlando, Florida 32837 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cust ...
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Customer Service Representative
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Circle K Stores, Inc. Kennedy Space Center, United StatesStore : 401 N John Young Pkwy, Orlando, Florida 32805 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cus ...
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Customer Service Representative
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Customer Service Representative
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Circle K Stores, Inc. Kennedy Space Center, United StatesStore : 600 Rouse Rd, Orlando, Florida 32825 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in Customer Service Representative, Cust ...
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Customer Service Representative
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Kaycan Kennedy Space Center, United States**Customer Service Representative** · Orlando, FL · Full-Time · Customer Service Representative · Kaycan is a manufacturer and distributor of exterior building products. We are seeking a full-time **Customer Service Representative** for our supply center in **Orlando, FL**. T ...
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Customer Service Representative
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CRH plc Kennedy Space Center, United StatesThis position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up and resolution to client inquiries or issues. Essential Duties and Responsibilities Assist customer with product que Customer Service Representati ...
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Customer Service Representative
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Circle K Stores, Inc. Kennedy Space Center, United StatesStore : 10001 Lake Underhill Dr, Orlando, Florida 32825 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenge Customer Service Representative, Cus ...
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Customer Service Representative
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Circle K Stores, Inc. Kennedy Space Center, United StatesStore : 9999 S Orange Blossom Tr, Orlando, Florida 32837 Availability - Shift/ Days Part time Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be chal Customer Service Representative, Cus ...
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Customer Service Representative
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Westgate Resorts & Spa Kennedy Space Center, United StatesAssist all owners and internal customers offering 5-star customer service via phone calls to the Account Services Department. Responsibilities. Speak with owners that call after 30 days from the date of purchase. Answer owner questions, take payments Customer Service Representati ...
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Customer Service Representatives
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TransCore Kennedy Space Center, United States** Customer Service Representatives** · **Job Category****:** Customer Support **Requisition Number****:** CUSTO011851 Showing 1 location **Job Details** · **Description** · **TransCore (TRN), a subsidiary of Roper Technologies, Inc. (NYSE: ROP) is seeking full-time Customer S ...
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Client Service Representative
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Guest Services Representative
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Customer Service Representative
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Customer Service Representative
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Titan Motorsports Kennedy Space Center, United States06-Dec-2021 to 04-Feb-2022 (EST) · Orlando, FL, USA · TBD · Hourly · Full Time · *401k, health, paid time off after qualifying* · **Job Title:** Customer Service Representative · **Description:** · Titan Motorsports is looking for Customer Service Representatives to join ...
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Customer Service Representative
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Forward Air Solutions Kennedy Space Center, United StatesAnswer incoming customer calls and provide detail information Notify customers daily of freight availability Data entry (domestic and international bills) Maintain a driver sign in log Maintain a cash log file Maintain files in order and as outlined Customer Service Representativ ...
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customer service representative
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Family Dollar Kennedy Space Center, United StatesFamily Dollar S GOLDENROD RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...
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Client Service Representative
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Elite Strategic Solutions Kennedy Space Center, United StatesDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for We are actively searching for a dedicated Client Services Representative ...
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Guest Services Representative
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Orlando Health Kennedy Space Center, United StatesProvides directions to guests/team members within the hospital system, and the Orlando area. Responsibilities Essential Functions Escorts guests to their in-hospital destinations as needed. Maintains current knowledge of hospital personnel, departmen Guest Service, Representative ...
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Customer Service Representative
1 week ago
HomeTeam Pest Defense Kennedy Space Center, United States** Customer Service Representative** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO16606 Showing 1 location **Job Details** · **Description** · **At HomeTeam, we put people first.** · **We make sure HomeTeamers have the tools, support, and training ...
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Member Service Representative
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MidFlorida Credit Union Kennedy Space Center, United StatesWhy have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of ...
Customer Service Representative - Kennedy Space Center, United States - Houghton Mifflin Harcourt
Description
**Customer Service Representative**
**Location:** Orlando, FL, US, 32819 The CSR provides customer service support and information to all external and internal customers via multiple contact channels. The CSR must have knowledge of HMH products, a thorough understanding of SAP and SFDC including reports and interfaces, excellent communication and written skills and problem-solving abilities as well as excellent computer skills. They need to understand overall terms and conditions of promotions, special discounts and contracts. Provide customer service support via multiple channels to internal and external customers.
**Hybrid Remote Work Option. Must live within 50-mile radious of Orlando, FL office.**
**Job Duties:**
Process orders and related tasks in an accurate and timely manner
Thorough understanding of policies, processes and procedures required in order to assure accurate information is communicated
Adherence to performance metrics, including service levels throughput, time to resolution and quality.
Provide positive and timely responses to internal and external customer inquiries, including phone calls, written communication and other methods of inquiry.
Provide a positive customer experience that will promote future business through courteous, accurate and prompt responses to inquiries
Research inquiries and resolve customer issues
Possess knowledge of Supply Chain processes ensuring that accurate information is passed to all customers regarding product attributes and inventory availability.
Project positive image to internal and external customers in all interactions.
Possess product and policy knowledge to assist customers with their ordering and product inquiries.
Follow all department policies.
**Required:**
Experience in SAP and SFDC
High School Diploma
3+ years of experience in a customer service call center environment
Ability to make decisions with minimal supervision and handle a high volume of incoming calls, emails and paperwork.
Strong oral and written communication skills.
Proficient in Microsoft Office applications
Ability to make decisions independently
Availability to work considerable overtime
Flexible and able to adapt easily to new work processes and change
**Preferred:**
Associate Degree
Experience in publishing industry
**Physical Requirements:**
Might be in a stationary position for a considerable time (sitting and/or standing).
The person in this position needs to move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.
Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing peoples lives by fostering passionate, curious learners. As a leading provider of pre-K12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom. HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.
For more information, visit
**PLEASE NOTE:**
Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.
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