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Customer Service Representative
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CDS LOGISTICS Kennedy Space Center, United StatesJob Details · Level · Undisclosed · Job Location · Undisclosed · Remote Type · N/A · Position Type · Undisclosed · Education Level · Undisclosed · Salary Range · Undisclosed · Travel Percentage · Undisclosed · Job Shift · Day · Job Category · Undisclosed · Descr ...
Customer Service 1 - Kennedy Space Center, United States - Pilot Freight Service
Description
** Customer Service 1**
**Job Category****:** Stations-Southeast **Requisition Number****:** CUSTO03844 Showing 1 location **Job Details**
**Description**
**Pilot Freight Services is seeking a full time Customer Service 1 for our Orlando FL, location.**
**Responsibilities:**
Frequent and accurate communication to customer, cartage agents, and other station and company personnel.
Provide rate quotes on shipments
Track & trace shipments progress and resolve any problems
Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner
Update customer sheets
**Qualifications:**
Must have some Customer Service background
Must be detail-oriented
Must have excellent computer and communication skills
Must have the ability to multi-task in a high-paced environment
**Skills**
**Preferred**
**Business Communication Skills** *Intermediate* **Attention to Detail** *Intermediate* **Accuracy** *Intermediate* **Calculations** *Intermediate* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**
**Experience**
**Preferred**
Math and billing skills
Transportation/Logistics background helpful.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)