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Roseville

    Customer Service - Roseville, United States - R.C. Willey

    R.C. Willey
    R.C. Willey Roseville, United States

    Found in: Lensa US 4 C2 - 5 days ago

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    Description

    Customer Service - Phone Representative **Location**

    **California Warehouse - RDC | RC Willey**

    10000 Alantown Dr #110

    Roseville, CA 95678

    **Description**

    **Starting Pay: $18 Per Hour**

    RC Willey Home Furnishings has been serving our community for 90 years. With a foundation built on trust, our employees get more than just a paycheck. We are committed to helping each other succeed and balance work with life responsibilities and opportunities. With benefits such as paid time off, flexible schedules, tuition reimbursement and a comprehensive health care plan, we only want the best for our team.

    **WHAT YOU WILL GET:**

    Flexible, friendly work environment

    Paid Time Off Starting your first day

    Paid Holidays

    Excellent Employee Purchase Discounts

    A Tuition Reimbursement program

    Medical, Dental, Vision insurance including HSA, Life and Disability coverage and more

    Paid Parental Leave

    Annual Company Profit Sharing

    401(k) with company match and more

    **WHAT YOU WILL BE DOING:**

    Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues

    Provide phone assistance to delivery, customer service and store departments

    Follow-up with customer issues and service requests in a timely and professional manner

    All other duties as assigned

    **WHAT YOU WILL BRING ALONG:**

    Excellent communication, customer service, and problem-solving skills

    Must have the ability to handle difficult situations with customers

    Basic computer and typing skills needed

    Must be able to multi-task, pay attention to details and follow through with assigned tasks

    Must be dependable and self-motivated, and able to work with minimal supervision

    **WE WILL HELP YOU SUCCEED** We provide onsite training and one on one coaching from our support staff. Overtime may be required depending on workload. To help keep our employees and customers safe, we perform a criminal background check and drug screen.

    **Join Our Team** Click on the link below to complete an application.

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