Customer Service Supervisor - Roseville, United States - Ultimate Staffing Services

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    Job Description

    Job Description

    Position: Customer Service Supervisor

    Location: Roseville, CA

    Pay Rate: $25.00 per hour

    Our customer is seeking a dynamic and experienced Customer Service Supervisor to join our team and lead our customer service representatives in delivering top-notch service.

    As a Customer Service Supervisor, you will play a pivotal role in ensuring the smooth operation of our customer service department. You will oversee a team of customer service representatives, providing guidance, support, and mentorship to ensure exceptional service delivery. The ideal candidate will possess strong leadership skills, a passion for customer satisfaction, and the ability to thrive in a fast-paced environment.

    Qualifications:

    • Bilingual in Spanish is a plus
    • Previous supervisor experience required
    • Working knowledge of a customer service software or database preferred
    • Strong client facing and communication skills
    • Must be comfortable with working weekends

    All qualified applicants will receive consideration for employment without regard torace, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.