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IT Analyst - Lewis Center, United States - Expedient
Description
We are hiring multiple Tier 1 IT Analysts in our Lewis Center/ Columbus, Ohio Operations Support Center (OSC). These full-time positions will be responsible for monitoring our systems/networks as well as responding to requests and questions from clients and Expedient staff using our ticketing system.
You will receive fully paid training (including industry certifications) and hands-on experience with a variety of technical platforms including virtualization technology, networking, data protection, Windows, disaster recovery, Linux/Unix and infrastructure.
In addition to supporting clients and staff, the Tier 1 IT Analysts will assist the entry-level support associates in the data center with escalation questions as needed. You will have a chance to share your knowledge and experience with your team as well as build your own expertise.
Expedient provides multi-cloud platforms, offers hosting and cyber security, and data center infrastructure as a service (IaaS) solutions to its clients. For more information about our cloud technology, teams and other opportunities, please visit us at
Sponsorship is not provided. Expedient does not engage with third-party recruiting or staffing firms.
The Schedule and Shift Premium: There are multiple shifts available. These positions are all required to work on-site in the Lewis Center data center facility.
The front half schedule is Sunday through Tuesday, alt. Wednesdays from 7:30am-7:30pm or overnight 7:30pm-7:30am local time.
The back half schedule is Thursday through Saturday, alt. Wednesdays from 7:30am-7:30pm or overnight 7:30pm-7:30am local time.
The overnight flex shift is Monday through Friday from 7:30pm to 3:30am local time with the ability to adjust for coverage purposes.
These positions include an additional bonus, paid out upon completion of the initial training. Additionally, lunch breaks are fully paid for all 12-hour shifts.
Professional Development & Training: Expedient places high value on professional development and education. We will cover the costs up front for our Tier 1 IT Analyst to obtain relevant technical certifications such as CCNA, CompTIA, A+, Network + etc. Certain certifications that are higher in difficulty to obtain have attached bonuses for completion.
Rate of Pay: The hourly rate of pay is closely based on your technical experience and knowledge, work experience and/or academic experience. This role seeks a passionate candidate who is interested in growing their career in IT with Expedient. Range of pay of $37,000 - $43,000 per year, paid out hourly, can vary depending on market and shift.
Minimum Qualifications:
Responsibilities:
Physical Tasks/Demands:
WORKING FOR EXPEDIENT We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%. For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match. We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.
Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.
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