- Oakland, CAPosition TypeFull TimeSalary Range$ $24.
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Patient Services Representative
1 day ago
Asian Health Services Oakland, United States**LOCATION: HMC** · **JOB SUMMARY**: · The Patient Services Representative (PSR) performs all the administrative services relating to the checking in and checking out of patients and provides general support services for the unit as described herein. Thus, the PSR plays a key rol ...
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Support Services Representative
3 days ago
Manos Home Care Oakland, United States**Must be Bi-lingual and fluent in Spanish & English** · **Support Service Representative** · Manos Home Care assists people with disabilities and illnesses in their activities of daily living. Our service takes place in client's homes and their immediate surroundings. We have be ...
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Patient Service Representative
2 days ago
NorCal Imaging Centers Oakland, United StatesOverview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are_ Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the ...
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Customer Service Representative
2 weeks ago
Aurora Solutions Oakland, CA, United States Freelance**Benefits**: · - 35.5 hour work week · - Company pension plan · - 30 days of vacation · - Company savings plan · - Lifetime working hours account · - Flexible working hours · - Home office option · - Company bike program · - Explanation of benefits · **Your responsibilities**: · ...
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Customer Service Center Representative
5 days ago
University of California Berkeley Berkeley, United StatesCustomer Service Center Representative (4723C), Recreation & Wellbeing About Berkeley · At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all back ...
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Patient Service Representative
1 week ago
ZOLL LifeVest San Francisco, United States**Position Title: Patient Service Representative (PSR)** · **Summary Description**: · ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest. · The Life ...
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Customer Service Representative
1 week ago
Grupo Degusplus San Francisco, United StatesJob Summary: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met ...
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Customer Service Representative
6 days ago
Aramark San Francisco, United StatesThe Customer Service Representative position is responsible for providing exceptional service to customers in a professional manner. Handle incoming calls with the objective of one-call resolution. Facilitate and resolve issues with discrepancies and/or customer complaints to ens ...
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Customer Service Representative
4 hours ago
Kraemer Brothers California City, United StatesThe roles and responsibilities of a Customer Service Representative are as follows: · - TMW: CSR's and CSM's will be given specific drivers to update daily in TMW. TMW will be required to be updated every day for the previous day's work. This means Monday TMW will be completed by ...
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Client Service Representative
4 hours ago
EMG LLC. San Leandro, United StatesJob Overview: · At EMG, we're committed to fostering a culture of meritocracy and internal growth. Our belief in 100% internal, merit-based promotions ensures that every team member starts their journey in sales/marketing, laying the foundation for success. With equal opportuniti ...
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Patient Service Representative
2 days ago
NorCal Imaging Centers San Leandro, United StatesOverview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are_ Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the ...
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Customer Service Representative
3 days ago
Mary Spellman - State Farm Agent San Francisco, United StatesPosition Overview · **In office, Part Time or Full Time** · State Farm Insurance Agent located in San Francisco, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mary Spellman - State Farm Agent, you will build and develo ...
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Field Service Representative
3 days ago
Canon Business Process Services San Francisco, United States**RESPONSIBILITIES**: · **CUSTOMER SERVICE** · - Insures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships. · **MAIL/PACKAGES/POUCHES** ...
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Patient Service Representative
2 days ago
RadNet Medical Imaging – San Francisco San Francisco, United StatesOverview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people w ...
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Patient Service Representative
3 days ago
Radnet Management, Inc. San Leandro, United States**Responsibilities**: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is ...
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Patient Service Representative
3 days ago
Radnet Management, Inc. San Francisco, United States**Responsibilities**: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is ...
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Quantum Ventures Oak Valley, United StatesImperial Brands Reemtsma, headquartered in Hamburg, is the second largest tobacco company in Germany. Our sales and marketing functions operate in eleven markets, and our factory in Langenhagen near Hanover is a key production site that supports not only the German market, but al ...
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Customer Service Representative
1 week ago
American Leak Detection of East Bay Pinole, United States**About us** · American Leak Detection is the industry leader in accurate, non-destructive detection of hidden water, sewer, gas, and swimming pool leaks. We set the standard for non-invasive leak detection and repair using proprietary methods developed over 40+ years and the mos ...
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Customer Service Representative
2 days ago
PETKIT SMART TECHNOLOGY LIMITED Walnut, United States**Benefits**: · - Dental insurance · - Employee discounts · - Health insurance · - Paid time off · **Benefits/Perks** · - Competitive Compensation · - Paid Time Off · - Career Growth Opportunities · **Job Summary** · **Responsibilities** · - Identify the reason for the customer's ...
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Customer Service Representative
4 days ago
MIF Insurance Agency Daly City, United States**About MIF Insurance Agency**: · Moriwaki, Imai & Fujita Inc., DBA: MIF Insurance Agency has an immediate opening for a full time, Japanese bilingual staff member to be trained and licensed as an insurance agent. This is an entry level position and there is no working knowledge ...
Client Service Representative - Oakland, United States - EAST BAY SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS
Description
Job DetailsJob LocationTheodore B. Travers Family Veterinary ClinicThe Client Service Representative has an integral role in the success of the East Bay SPCA's mission to support the human animal bond for residents of Alameda and Contra Costa counties.
Through dedicated teamwork, this position has a direct positive impact on animal welfare in the local community.Daily responsibilities include greeting and processing clients, answering phone calls as needed, communication via email, text messaging and practice management software, scheduling appointments, daily reconciliation of all transactions, accuracy of client records, educating the public on general health care and ensuring that excellent people care is delivered at all times.
QualificationsResponsibilitiesAcknowledge and greet all clients in a professional and timely fashion.Maintain flow of clinic ensuring clients needs are being tended to. Properly and accurately prepare all client records. Accurately prepare invoices for clients in the clinic. Handle all financial transactions and reconcile client files as needed.
Answer telephone calls promptly and professionally. Correspond via email promptly and professionally.
Schedule all clinic appointments.
Make appointment reminders and follow-up calls.
Obtain the files for all appointments scheduled for the next day and make them available to the veterinarian for review.
Maintain a well-organized, clean, and well stocked reception and office area.Clean and maintain the front lobby area(s).
Educate the clients on general animal care and welfare within the scope of EBSPCA's training and as approved by the veterinarian and veterinarian staff.
Process all forms and other paperwork required for intake, discharge and completion of medical records.Prepare prescription labels.
Reconcile the financial transactions to submit each day.
Enter client/patient data into the computer and perform other related computer functions, as needed.
Provide general office support such as typing, filing, sorting material, preparing forms.
Assist with vaccine clinics, including practicing safe animal restraint.
Transport animals between Baldwin and Hegenberger locations. Perform other duties as requested.
Perform any other tasks as assigned.
ExpectationsAccurate accounting of financial transactions throughout the day and submitted to accounting department. Excellent attendance.
Ensures that appointments will be scheduled to meet optimum numbers and balances.
Messages are responded to in an expedient professional manner.
Professional and friendly interactions with clients at all times. Reception, office areas, and front lobby will be kept neat, clean, and organized.
QualificationsHigh School Diploma or Equivalent.
Minimum two years of experience in a customer service role.
Must be able to safely lift 25 pounds without accommodation.
Basic math and writing skills, including the ability to use grammatically correct English and accurate cash reporting.
Competent use of Windows-based software, including word processing, basic spreadsheet, email, and web search, to effectively use the practice management software program.
Veterinary or animal field experience preferred.Ezyvet experience preferred.
Treats all animals humanely, with compassion and concern, both on and off the job, and transmits these values to others.
Multilingual fluency preferred.Proven organizational skills and demonstration of excellent written and verbal communication skills with diverse communities.
Pre-employment background check and drug screening required.
Reliable transportation, and a valid CA driver's license to travel between clinic locations required.
Working ConditionsWork is performed in an animal shelter and veterinary clinic environment with exposure to seasonal outdoor conditions. Animal contacts and related injuries, including bites and scratches, may occur. Must be comfortable handling dogs and cats on a daily basis. Will handle sick, injured, or deceased pets.
Noise exposure varies and often includes uncontrolled barking and other animal vocalizations.
Animal waste contact, smells and visual exposure is prevalent.
Frequent exposure to and/or handling of industrial cleaning supplies and controlled substances.
Occasional lifting up to 75 lbs. with reasonable accommodations.
Frequent walking, bending and stooping in kennel areas with extended sitting and typing at a desk.
