Client Service Representative - San Leandro, United States - EMG LLC.
EMG LLC.
San Leandro, United States
Verified Company
3 weeks ago
Description
Job Overview:
At EMG, we're committed to fostering a culture of meritocracy and internal growth.
Our belief in 100% internal, merit-based promotions ensures that every team member starts their journey in sales/marketing, laying the foundation for success.
With equal opportunities to ascend into management roles, we encourage you to unleash your sales prowess and savor the gratification that accompanies exceptional performanceResponsibilities:
- Deliver exceptional customer service and support, ensuring utmost satisfaction for clients
- Educate clients about our range of services, offering comprehensive information and guidance
- Facilitate the enrollment process for customers, guiding them through each step with clarity and efficiency
- Handle customer concerns and complaints with professionalism, striving to resolve issues promptly and courteously
- Maintain meticulous records of interactions and transactions to ensure accuracy and efficiency
Requirements:
- Proficiency in English (proficiency in a second language is highly valued)
- Demonstrated strength in customer service, coupled with excellent communication skills
- Ability to assess customer needs and provide tailored solutions effectively
- Authorization to work in the United States
Pay:
$ $1,500.00 per week
Benefits:
- Onthejob training
- Professional development assistance
- Referral program
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Experience:
- Customer service: 1 year (preferred)
Language:
- English (required)
Ability to Commute:
- San Leandro, CA required)
Work Location:
In person