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    Implementation and Support Specialist - Plano, United States - PX TECHNOLOGY, LLC

    PX TECHNOLOGY, LLC
    PX TECHNOLOGY, LLC Plano, United States

    3 days ago

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    Description

    Job Description

    Job Description

    Would you describe yourself as a cooperative team player motivated by team success and sincere recognition?

    Is your communication style to-the-point, factual, but also casual on topics you're interested in?

    Do you enjoy focusing on a single task through completion?

    Are you dependable, consistent, and enjoy structure and harmony?

    Do you want tasks to be predictable and prioritized?

    If this sounds like you – look no further, PX Technology is looking for Implementation and Support Specialist like you

    PX Technology is a fast-growing software company with solutions that operate in specialty healthcare practices to improve the patient experience and help patients get access to treatments that they may not otherwise be able to afford. The pace is fast, and the culture is that of a startup but with the infrastructure, backing, benefits, and management experience of a mature technology company. The demand for our solution is creating a need to add members to our fun, high performance team.

    PX Technology is seeking energetic, experienced Implementation and Support Specialists to deploy, validate, and support web, mobile, and integration software applications as part of an Agile team. The Implementation and Support Specialist requires proven problem solving and technical troubleshooting skills and should be proficient with electronic data standards such as HL7, FHIR, and SQL. Technologies utilized include Mirth, AWS ECS, Postman, and Samsung Knox.

    Come join our fun team

    Primary Job Responsibilities Include:

    Ensure customer satisfaction with integration deliverables and services.

    Have knowledge of interface software and its function in client environments.

    Provide focused, timely, and high-quality resolutions for customer integration issues.

    Support Account Managers and end users.

    Dedication to a high level of service and urgency to your customers.

    Configure and deploy tablets to clients using Samsung Knox Mobile Device Management.

    Qualifications / Requirements:

    Bachelor's degree preferred.

    Minimum of 2 years of experience in software implementation and technical support, preferably in the healthcare industry.

    Proficient with technology and data standards such as HL7, Mirth, FHIR, and SQL.

    Proficient with SSH, SFTP, RDP, TeamViewer, and Samsung Knox.

    Experience with Windows Server application installation and troubleshooting, Linux command line, and AWS ECS.

    Familiarity with GIT or similar tools.

    Knowledge of Agile Kanban (support) and Scrum (development).

    Flexibility and initiative.

    Must be authorized to work in the United States. We do not sponsor visas.

    Job Type: Full-time

    COVID-19 considerations:

    Majority of the work can be done remotely once integrated with the team with one exception for tablet configuration and deployment.

    Salary: $60, $85,000.00 per year

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Flexible spending account

    Health insurance

    Health savings account

    Life insurance

    Paid time off

    Vision insurance

    Schedule:

    Monday to Friday

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