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    Regional Director, Field Operations - Los Angeles, CA, United States - Bloomingdale's Inc.

    Bloomingdale's Inc.
    Bloomingdale's Inc. Los Angeles, CA, United States

    2 weeks ago

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    Description
    Bloomingdale's makes fashion personal and fun, aspirational yet approachable.

    Our mission is to guide and inspire our customers to make style a source of creative energy in their lives.

    We will always strive to make Bloomingdale's like no other store in the world. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

    The Regional Director, Field Operations leads restaurant operations for the Bloomingdale's portfolio of units spanning California, Florida and Illinois.

    Achievement of results is realized through implementation of strategy, oversight of unit management and creating a positive work environment where unit managers are developed to achieve all Food & Beverage goals and objectives.

    This role requires a hands-on leader with a passion for customer service and a demonstrated track record of cultivating relationships and nurturing talent within a multi-unit food & beverage landscape.

    Responsibilities include restaurant management, team development and training, customer experience strategy, and maintenance of the unit brand standards.

    Motivate, coach, and develop unit managers as team leaders, retail operators and business owners.
    Serve as a resource, providing expertise on operations, staffing, safety, and company policies and procedures.

    Support people leader development through collaboration with Trade Area Operations Directors in communicating company objectives and goals, participating in strategic talent review and succession planning process, facilitating quarterly check-ins and annual review processes.

    Monitor P&L and key performance indicators by unit, communicating results and addressing opportunities to improve performance.
    Conduct food division assessments ensuring operations meet our professional food service standards.

    Integrate the restaurant division into the customer experience in collaboration with Trade Area Operations Directors, providing transparency of successes, opportunities and needs.

    Ensure divisional commitment to meet the highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy.

    We encourage candidates with either a bachelor's degree or equivalent work experience in a related field to apply
    Multi-unit management experience in a full- service restaurant operation. Safe Food Handling certification required.
    Demonstrated knowledge of food industry finance, production, purchasing, & sustainability.
    Ability to drive Back of House and Front of House standards with demonstrated experience managing multi-units and channels
    Experience managing within a union environment.
    Ability to read, write, and interpret instructional documents such as reports, procedure manuals and recipes
    Understanding of P&L statements, food costs and payroll budgets
    Ability to work a flexible schedule based on department and Company needs

    Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
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