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Call Center Associate
15 hours ago
JSR Tech Consulting El Paso, United StatesWorking EST or CST hours. · Call Center Associate Healthcare · We are looking for a Call Center Associate, who will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and he ...
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Call Center Representative
1 week ago
Paramount Staffing El Paso, United StatesLooking for Call Center RepresentativesWe are currently hiring for a fulltime position in El Paso, TX. In this role, agents will be managing claims for large pharm company. This position is onsite and pays $15 / hour plus incentivesOur ideal candidate is someone who has strong cu ...
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Call Center Agent
1 week ago
Paramount Staffing El Paso, United StatesLooking for Call Center Representatives · We are currently hiring for a fulltime position in El Paso, TX. In this role, agents will be managing claims for large pharm company. This position is onsite and pays $15 / hour plus incentives · Our ideal candidate is someone who has s ...
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Call Center Representative
1 week ago
Paramount Staffing El Paso, United StatesLooking for Call Center RepresentativesWe are currently hiring for a fulltime position in El Paso, TX. · Is this the role you are looking for If so read on for more details, and make sure to apply today. · In this role, agents will be managing claims for large pharm company. · ...
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Call Center Representative
1 week ago
Paramount Staffing El Paso, United StatesLooking for Call Center Representatives · We are currently hiring for a fulltime position in El Paso, TX. In this role, agents will be managing claims for large pharm company. This position is onsite and pays $15 / hour plus incentives · Our ideal candidate is someone who has s ...
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Call Center Interpreter
6 days ago
SOS International LLC El Paso, United StatesOverview · SOSi is actively seeking qualified, professional, and experienced Spanish interpreters in El Paso, TX. The Spanish interpreter will be supporting a broad set of business activities from a call/contact center type environment. Our job is to support our customer's interp ...
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Call Center Representative
1 week ago
Paramount Staffing LLC El Paso, United StatesJob Description · Job DescriptionLooking for Call Center Representatives · We are currently hiring for a fulltime position in El Paso, TX. In this role, agents will be managing claims for large pharm company. This position is onsite and pays $15 / hour plus incentives · Our idea ...
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Call Center Agent
1 week ago
Paramount Staffing LLC El Paso, United StatesJob Description · Job DescriptionLooking for Call Center Representatives · We are currently hiring for a fulltime position in El Paso, TX. In this role, agents will be managing claims for large pharm company. This position is onsite and pays $15 / hour plus incentives · Our idea ...
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Medical Call Center Represenative
4 hours ago
Elwood Staffing El Paso, United StatesTop rated health center in El Paso is looking for bilingual call center agents for their contact center in central El Paso. Apply today Company Profile. The only medical call center along the U.S. - Mexico border that provides the opportunities and Call Center, Medical, Healthcar ...
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call center sales rep
2 weeks ago
Spectrum El Paso, TX, United StatesSpectrum - JobID: [Sales Agent / Sales Rep / Salesperson] As a Call Center Sales Rep at Spectrum, you'll: Focus on incoming sales calls in the communications and entertainment technology space; Field customer inquiries and answer questions and promote Spectrum's wide variety of p ...
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Call Center Representative II
4 days ago
University Medical Center of El Paso El Paso, United StatesJob Description: · Supports member and provider complex questions and concerns related to detailed claim, membership, authorization, benefits, contracts, and a variety of other call center related core activities. Participate in member wellness activities, re-enrollment/dis-enro ...
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Call Center Agent-REMOTE
6 hours ago
AnswerNet El Paso, United StatesJob Type: Full Time · Hours: M-Sat., Open availability · Salary: $13-15 · Benefits: Available after 60 days for full-time employees · About AnswerNet · AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Invest ...
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Call Center Agent-REMOTE
20 hours ago
Answernet Inc El Paso, United StatesJob Description · Job DescriptionJob Type: Full Time · Hours: M-Sat., Open availability · Salary: $13-15 · Benefits: Available after 60 days for full-time employees · About AnswerNet · AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., ...
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Call Center Agent Bilingual- REMOTE
6 days ago
Answernet Inc El Paso, United StatesJob Description · Job DescriptionJob Type: Full Time – Work from Home · Hours: Vary from 5:00 am -11:00 pm · Salary: $ Hourly · Benefits: Available after 60 days for full-time employees · About AnswerNet · AnswerNet is the brand name for the AnswerNet family of companies includi ...
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Registered Nurse Admin House Supervisor
2 weeks ago
Del Sol Medical Center Ysleta Del Sur Pueblo, United StatesDescription · IntroductionDo you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Del Sol Medical Center have the opportunity to make a real impact. As a(an) ...
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Sonographer II Reg PRN
1 day ago
Del Sol Medical Center El Paso, United StatesIntroduction · Do you have the PRN career opportunities as a(an) Sonographer II Reg PRN you want with your current employer? We have an exciting opportunity for you to join Del Sol Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcar ...
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Radiology Technician PRN
1 day ago
Las Palmas Medical Center El Paso, United StatesIntroduction · Do you have the PRN career opportunities as a(an) Radiology Technician PRN you want with your current employer? We have an exciting opportunity for you to join Las Palmas Medical Center which is part of the nation's leading provider of healthcare services, HCA Heal ...
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PBX Operator
1 day ago
University Medical Center of El Paso El Paso, United StatesJob Description: · Receives and relays incoming and outgoing telephone calls from internal and external customers. Operates and maintains paging systems for hospital personnel and Texas Tech physicians. Provides directory information to inquirers and transfers calls as appropria ...
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patient access center representative- katy
2 weeks ago
Houston Methodist Texas, AL, United StatesAt Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients referred between employed and aligned physicians are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled app ...
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Travel Nurse
6 days ago
Advantis Medical El Paso, United StatesAdvantis Medical is seeking an experienced Acute Care Licensed Practical Nurse for an exciting Travel Nursing job in El Paso, TX. Shift: 3x12 hr nights Start Date: ASAP Duration: 13 weeks Pay: $1468.8 / Week Advantis Medical, the #1 rated travel nurse agency, is currently seekin ...
Call Center - El Paso, United States - Bay State Cruise Company
Description
** Position Description**
**Call Center / Customer Service Specialist** Location **El Paso, TX** Job Code **5654** # of openings **2** We have an exciting opportunity for a **Call Center/Customer Service Specialist** to join our team. The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. The selected candidate w ould be onsite for training to start and then remote once they are cleared and have taken calls for at least two weeks.
**Key Responsibilities:**
Answers incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information of a non-technical nature.
Responds to customer inquiries, provides customers with product and service information and processes orders, forms and applications.
May also make outboard service calls to potential customers.
Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
Researches required information using available resources. Identifies and escalates priority issues and complaints.
Follows up customer calls where necessary.
Completes call logs and produces call reports.
May be required to work in one or multiple queues/skill sets over various customer contact channels.
May assist in training new employees.
**Required Experience/Skills:**
1+ year of experience in a customer service/call center environment
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
Ability to work independently and manage ones time.
Ability to accurately document and record customer/client information.
Previous experience with computer applications, such as MS Outlook or data entry software.
Fluency in English and in Spanish
Candidate must be a US citizen or permanent resident
**Education:** High school diploma or GED
***Benefits:** Full-time employees (permanent or contract employees who are employed for a term greater than 6 months) are eligible for benefits including time-off benefits, such as vacations and holidays, and insurance and other plan benefits.*
**Location:** El Paso, TX
Bay State Computers, Inc. is a professional services firm and a leading provider of Information Technology (IT) services and products to the U.S. Federal Government and Industry. Bay State brings together experienced IT professionals and the latest state-of-the-art technology tools, practices, and products to support projects and task order requirements for our customers. For more information about Bay State visit our and connect with us on .
*Bay State Computers, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for this position* *regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.*