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Call Center Representative
5 days ago
Aucera El Paso, United StatesJob Description · Call Center Professionals, if you're passionate about providing world-class customer service and would like to grow your career with an industry-leading company, we may have just the perfect fit for you Founded in 1957 and headquartered in Mahwah, NJ we are one ...
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Call Center Representative
2 weeks ago
Paramount Staffing LLC El Paso, United StatesJob Description · Job DescriptionLooking for Call Center Representatives · We are currently hiring for a fulltime position in El Paso, TX. In this role, agents will be managing claims for large pharm company. This position is onsite and pays $15 / hour plus incentives · Our idea ...
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Call Center Representative
3 weeks ago
Paramount Staffing El Paso, United StatesLooking for Call Center RepresentativesWe are currently hiring for a fulltime position in El Paso, TX. In this role, agents will be managing claims for large pharm company. This position is onsite and pays $15 / hour plus incentivesOur ideal candidate is someone who has strong cu ...
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Call Center Representative
3 weeks ago
Paramount Staffing El Paso, United StatesLooking for Call Center RepresentativesWe are currently hiring for a fulltime position in El Paso, TX. · Is this the role you are looking for If so read on for more details, and make sure to apply today. · In this role, agents will be managing claims for large pharm company. · ...
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Claims Contact Center Representative
2 weeks ago
Sentry Insurance Group El Paso, United States Full timeAs a member of Sentrys Claims Contact Center, you will be the initial contact for our customer when a incident occurs. In addition, you will: - Work with a team to successfully meet department phone Key Performance Indicators - Process claims for po Claims, Spanish, Bilingual, Re ...
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Call Center Representative II
2 weeks ago
University Medical Center of El Paso El Paso, United StatesJob Description: · Supports member and provider complex questions and concerns related to detailed claim, membership, authorization, benefits, contracts, and a variety of other call center related core activities. Participate in member wellness activities, re-enrollment/dis-enro ...
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Patient Service Center Representative II
6 days ago
Conifer Health Solutions El Paso, United StatesJob Description · JOB SUMMARY · The Patient Service Center Representative II is responsible for creating a positive patient experience by accurately and efficiently handling the day-to-day operations relating to both Financial Clearance and Scheduling of a patient. This includes ...
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Patient Service Center Representative II
3 days ago
Conifer Revenue Cycle Solutions El Paso, United StatesJOB SUMMARY · The Patient Service Center Representative II is responsible for creating a positive patient experience by accurately and efficiently handling the day-to-day operations relating to both Financial Clearance and Scheduling of a patient. This includes adherence to depar ...
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General Dynamics Information Technology El Paso, United StatesJoin us to help your fellow citizens in need. GDIT has opportunities available for compassionate and caring people to support individuals and families during times of crisis at our National Assistance Center. In this critical support role, you will p Representative, Total Rewards ...
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patient access center representative- katy
3 weeks ago
Houston Methodist Texas, AL, United StatesAt Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients referred between employed and aligned physicians are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled app ...
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General Dynamics El Paso, United StatesResponsibilities for this Position · Location: USA TX El Paso Gateway West Boulevard (TXS010) · Full Part/Time: Full time · Job Req: RQ175242 · Type of Requisition: · Pipeline · Clearance Level Must Currently Possess: · None · Clearance Level Must Be Able to Obtain: · None · Suit ...
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NES Associates El Paso, United StatesType of Requisition: · Pipeline · Clearance Level Must Currently Possess: · None · Clearance Level Must Be Able to Obtain: · None · Suitability: · Public Trust/Other Required: · Other · Job Family: · SCA · Job Qualifications: · Skills: · Call Center, Customer Service, Data Entry ...
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General Dynamics El Paso, United StatesResponsibilities for this Position · Location: USA TX El Paso Gateway West Boulevard (TXS010) · Full Part/Time: Full time · Job Req: RQ175242 · Type of Requisition: · Pipeline · Clearance Level Must Currently Possess: · None · Clearance Level Must Be Able to Obtain: · ...
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General Dynamics Information Technology El Paso, United States Paid WorkReq ID: RQ175242 · Type of Requisition: SCA · Clearance Level Must Be Able to Obtain: None · Public Trust/Other Required: Other · Job Family: SCA · Skills: · Call Center,Customer Service,Data Entry · Experience: · 0 + years of related experience · US Citizenship Required: · Yes · ...
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Conifer Revenue Cycle Solutions El Paso, United StatesJOB SUMMARY · The Patient Service Center Representative II is responsible for creating a positive patient experience by accurately and efficiently handling the day-to-day operations relating to both Financial Clearance and Scheduling of a patient. This includes adherence to depar ...
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General Dynamics El Paso, United StatesResponsibilities for this Position · Location: USA TX El Paso Gateway West Boulevard (TXS010) · Full Part/Time: Full time · Job Req: RQ175243 · Type of Requisition: · Pipeline · Clearance Level Must Currently Possess: · None · Clearance Level Must Be Able to Obtain: · ...
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General Dynamics Information Technology El Paso, United StatesJoin us to help your fellow citizens in need. GDIT has opportunities available for compassionate and caring people to support individuals and families during times of crisis at our National Assistance Center. In this critical support role, you will provide guidance, information, ...
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General Dynamics Information Technology El Paso, United States Paid WorkReq ID: RQ175243 · Type of Requisition: SCA · Clearance Level Must Be Able to Obtain: None · Public Trust/Other Required: Other · Job Family: SCA · Skills: · Call Center,Customer Service,Data Entry · Experience: · 0 + years of related experience · US Citizenship Required: · Yes · ...
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General Dynamics El Paso, United StatesResponsibilities for this Position · Location: USA TX El Paso Gateway West Boulevard (TXS010) · Full Part/Time: Full time · Job Req: RQ175243 · Type of Requisition: · Pipeline · Clearance Level Must Currently Possess: · None · Clearance Level Must Be Able to Obtain: · ...
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General Dynamics Information Technology El Paso, United StatesJoin us to help your fellow citizens in need. · GDIT · has opportunities available for compassionate and caring people to support individuals and families during times of crisis at our National Assistance Center. In this critical support role, you will provide guidance, informati ...
Call Center Representative - El Paso, United States - Paramount Staffing
Description
Looking for Call Center RepresentativesWe are currently hiring for a fulltime position in El Paso, TX. In this role, agents will be managing claims for large pharm company. This position is onsite and pays $15 / hour plus incentives
Our ideal candidate is someone who has strong customer service skills and loves to help customers Please see the details below - we look forward to speaking with you
Job Title:
Call Center Agent
Start Date:
May 27th
Pay Rate:
$15/hour (Paid Weekly) plus incentive pay
Schedule Availability:
Hours of Operations:
Our call center is open from 6AM to 8PM, 7 days a week Please see shift availability below:
Must be flexible to work weekends.
Training hours are Monday through Friday, 7:00 AM to 3:30 PM
Job Description/Responsibilities:
Manage pharmaceutical medical claims
Follow-up on pending request for authorizations, referrals and scheduling.
Work with customers to help answer questions regarding prescriptions
Understanding and interpreting insurance explanation of benefits
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Meet personal/customer service team targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Maintain confidentiality of all customer and Company records, account numbers, or any other verbal or recorded transactions as required through compliance
Key Competencies:
Proven customer support experience
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Excellent interpersonal, organization, presentation and communication skills
Requirements:
Minimum 1 year of Call Center experience
Excellent customer service skills and ability to build relationships with customers
Ability to remain calm and professional under pressure
Good organizational and time management skills
Must be computer literate and able to navigate on-line portals
Ability to type 25 WPM
High School diploma and background check required
#CORP #ZR
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