- Identify customer needs to ensure the customer is provided complete and accurate information.
- Process required transactions via mainframe or web-based applications.
- Submit research requests in a concise yet accurate manner.
- Maintain a thorough knowledge of the company and client programs, policies, and technology.
- Communicate effectively in a warm and empathetic manner.
- Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
- Provide calm conflict resolution and problem solving for customers.
- Minimum one year of customer service experience, preferably in the healthcare industry
- Highly organized, task-oriented, and have the ability to work in a fast-paced environment.
- Demonstrated problem-solving and troubleshooting skills
- Excellent written and verbal communication abilities
- Minimum of High school diploma or equivalent
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Del Sol Medical Center El Paso, TX, United StatesDescription · Introduction · Del Sol Medical Center is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Registered Nurse Clinical Coordinator Telemetry ...
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Del Sol Medical Center El Paso, TX, United StatesDescription · Introduction · Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Del Sol Medical Center have the opportunity to make a real impact. As a( ...
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Las Palmas Medical Center El Paso, TX, United StatesDescription · Introduction · Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Las Palmas Medical Center have the opportunity to make a real impact. As ...
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Del Sol Medical Center El Paso, United StatesIntroduction · Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Del Sol Medical Center have the opportunity to make a real impact. As a(an) Progressive ...
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CT Technician
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Registered Nurse Clinical Coord Applications
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Del Sol Medical Center El Paso, TX, United StatesDescription · Introduction · Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At Del Sol Medical Center our nurses set us apart from any other healthcare provider. We are seeking a(an) Registered Nurse Clinical ...
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Del Sol Medical Center El Paso, United StatesIntroduction · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) CT Tech I with Del Sol Medical Center you can be a part of an organization that is devoted to giving back · Benefits · Del Sol Medical Center, offers a tot ...
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CT Technician I
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Del Sol Medical Center El Paso, United StatesIntroduction · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) CT Technician I with Del Sol Medical Center you can be a part of an organization that is devoted to giving back · Benefits · Del Sol Medical Center, offers ...
Call Center Associate - El Paso, United States - JSR Tech Consulting
Description
Working EST or CST hours.Call Center Associate Healthcare
We are looking for a Call Center Associate, who will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer's problem. You respond to all healthcare related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
Responsibilities: