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    Medical Spa Office Manager - Salt Lake City, United States - Trilogy Medical Center

    Trilogy Medical Center
    Trilogy Medical Center Salt Lake City, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Job Description:

    We are seeking a dynamic and experienced Medical Spa Office Manager to lead and manage the daily operations of our thriving medical spa. The successful candidate will be responsible for overseeing all aspects of the spa's operations, ensuring exceptional customer experiences, and driving business growth. As the Medical Spa Office Manager, you will play a pivotal role in maintaining high standards of service, optimizing operational efficiency, and fostering a collaborative and positive work environment.


    Key Responsibilities:

    • Operational Leadership: Provide strategic direction and leadership to the medical spa team, ensuring smooth day-to-day operations, adherence to policies, and alignment with the spa's mission and goals.
    • Quality Assurance: Monitor and maintain high service quality standards by implementing best practices, protocols, and continuous training for the staff, as needed.
    • Customer Experience: Drive a customer-centric culture, ensuring that each guest receives personalized care, and addressing any concerns or feedback promptly and professionally.
    • Inventory Management: Oversee inventory levels of products and equipment, ensuring timely reordering, managing supplier relationships, and optimizing stock levels.
    • Compliance and Regulations: Stay updated on industry regulations, safety protocols, and medical spa best practices to ensure the spa's compliance with all relevant laws and regulations.
    • Operational Efficiency: Identify process improvement opportunities to enhance efficiency, streamline workflows, and optimize resource utilization.
    • Staff Management: Manage staff scheduling, with the understanding that proper staffing is vital to delivering a wonderful client experience.

    Required Skills/Abilities:

    • Excellent verbal and written communication skills.
    • Excellent interpersonal and customer service skills.
    • Excellent sales and customer service skills.
    • Excellent organizational skills and attention to detail.
    • Excellent time management skills with a proven ability to meet deadlines.
    • Strong analytical and problem-solving skills.
    • Strong supervisory and leadership skills.
    • Ability to prioritize tasks and to delegate them when appropriate.
    • Ability to function well in a high-paced and at times stressful environment.
    • Proficient with Microsoft Office Suite or related software.

    Qualifications and Experience:

    • Bachelor's degree in business administration, healthcare management, or related field is a plus.
    • High school diploma or equivalent, required.
    • At least two years' related experience required.
    • Strong business acumen with a track record of driving revenue growth and operational excellence.
    • Knowledge of medical spa services, cosmetic procedures, and skincare treatments.
    • Familiarity with regulatory requirements and industry standards for medical spa operations.
    • Customer-focused mindset with a passion for delivering exceptional experiences.
    • Ability to adapt to a fast-paced environment and manage multiple priorities effectively.

    Physical Requirements:

    • Mobility: The Medical Spa Office Manager may need to move around the med spa regularly to oversee various areas, including treatment rooms, reception, and administrative offices.
    • Standing: There could be times when the Medical Spa Office Manager needs to stand for extended periods, such as during staff meetings, customer interactions, reception, or supervising spa operations.
    • Lifting and Carrying: While not typically a major requirement, the Medical Spa Office Manager might occasionally need to lift or carry light to moderate items, such as paperwork, equipment, or supplies.
    • Visual Acuity: Clear vision is essential for reviewing documents, observing spa operations, and ensuring that the environment is conducive to relaxation and customer satisfaction.
    • Communication: Effective communication with staff, clients, and vendors is crucial, with might involve speaking and listening for extended periods.
    • Computer Use: The Medical Spa Office Manager will likely spend significant time using computers for administrative tasks.

    Job Type: Full-Time

    Benefits: Medical & Dental, 401K with Company Match, Paid Time Off

    Shift: Monday - Friday, 8:00AM - 5:00PM

    Availability to commute to Murray, UT

    Work Location: In Office


    If you are a results-driven leader with a passion for the medical spa industry and a track record of operational excellence, we invite you to apply for the Medical Spa Office Manager position. Join our team and play a key role in providing top-tier experiences for our valued clients while driving the success of our spa.


    Trilogy Medical Center is an Equal Employment Opportunity Employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected status. All qualified applicants will receive consideration for employment without regard to any of these characteristics. We encourage applicants of all backgrounds and experiences to apply. We believe that a diverse workforce is essential to our success.

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