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    Customer Service/Talent Partner - New York, United States - Veeva Systems

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    Description

    **Customer Service/Talent Partner**

    **Team:** Employee Success

    **City:** New York

    **State:** NY

    Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the worlds largest pharmaceutical companies to emerging biotechs. Veevas software helps our customers bring medicines and therapies to patients faster.

    We are the first public company to become a . As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.

    Veeva is a company which means that you can choose to work in the environment that works best for you on any given day. Whether you choose to work remotely from home or work in an office its up to you.

    **The Role**

    We are looking for a Talent Partner to support our company growth as we want to double in size and become 10,000 employees strong by 2025. You are not going to be bound by traditional recruiting standards here we want you to think outside the box. This is an ideal opportunity for someone without previous talent attraction experience to join a growing, creative, and impactful team. Successful Talent Partners at Veeva are great at building relationships within our global Talent Team, but also with Sr. Leadership and across the Data & Analytics organization. **What Youll Do**

    Partner closely with the Data & Analytics organization to define and prioritize headcount and candidate personas.

    Identify and engage candidates that align with our needs and be their POC throughout the hiring process.

    Collaborate with other members of the Talent Attraction organization bring in SMEs (Operations, Analytics, Talent Marketing) when necessary to help drive results.

    Manage the needs of multiple hiring managers concurrently, across a wide variety of roles.

    Go beyond the traditional bounds of recruitment Talent at Veeva is not transactional and hiring managers are a critical component of the process and your success.

    **Requirements**

    Interest in becoming a partner and consultant to the business throughout the hiring process

    Strong customer service skills

    Ability to build strong relationships across all levels comfortable disseminating information, discussing data and insights.

    Excellent verbal and written communication skills

    2+ years of experience in a customer service and/or sales-related role. No prior recruitment experience, please

    #LI-RemoteUS

    #BI-Remote Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

    Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at

    Work Anywhere means you can work in an office or at home on any given day. Its about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

    We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. Were investing more in offices, culture, and offsite meetings, not less.

    Product teams are organized in regional product hubs for optimal collaboration and live within two time zones of their hub. Our current product hubs are located in Pleasanton, Los Angeles, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

    Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

    When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

    Work at Veeva. Work where its best for you.

    **A different kind of company. A Public Benefit Corporation.**

    Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporations conductincluding customers, employees, and the communityin addition to shareholders interests.

    Veevas engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.

    **Jacob Marcus**

    VP, Engineering

    Veevas engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.

    **Jacob Marcus**

    VP, Engineering



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