Help Desk Technician - Nashville, United States - TEKsystems

TEKsystems Nashville, United States

1 week ago

Description

:

CoreCivic is looking for 2 Help Desk Technicians to join a team of 6 on the Service Desk.

All of the "technical" training will be owned by CoreCivic for this persons first 2 weeks on the job (there are also several Senior folks on the team that will train).

Looking for someone with phone support experience (personality is HUGE), strong documentation skills, ServiceNow from a ticketing perspective, and unlocks/password reset experience.

Everyone calling into the Help Desk is an internal CoreCivic employee (either from one of the 60 facilities or Corporate), the Tier 1 Help Desk is responsible for taking these calls and troubleshooting the issues.

Skills:

Help desk support, Troubleshooting, Customer service, Service desk, Support, Phone support, Ticketing system, Technical support, Active directory, Servicenow, Desktop, Password reset, Hardware, Remote support, Helpdesk troubleshooting

Top Skills Details:

Help desk support,Troubleshooting,Customer service,Service desk,Support,Phone support,Ticketing system,Technical support

Additional Skills & Qualifications:

Take calls - Hardware / Software experience Really looking for folks that are more "hands on" - example:

user comes in, please help with Teams or computer, network card, Wi-Fi, printers / scanners, etc. they need to be available for all day support. Need to be able to remote into users computers.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Help Desk Technician

5 days ago

LaSalle Network Nashville, United States

LaSalle Network is currently partnering with our client, an in-home care company, that is seeking a Help Desk Technician to join their team. This position is based in Nashville, TN and will be expected to be onsite but will also be offered some remote flexibility. This is a contr ...
Service Desk Technician

6 days ago

Brooksource Nashville, United States

Service Desk Technician · Ongoing Contract · We are hiring entry level IT support technicians to support our client. This individual will be responsible for fielding calls directly from 52 different agencies and supporting a customer base of 45,000 end users. They will be requi ...
IT Help Desk Technician

4 hours ago

JumpCrew Nashville, United States

IT Help Desk Technician (Tier 1 & Tier 2 Support) · JumpCrew is seeking an IT Help Desk Technician who is proficient in managing both Tier 1 and Tier 2 support tasks. This key role is instrumental in maintaining exceptional client satisfaction and ensuring the reliability of our ...
Help Desk Technician

5 days ago

The LaSalle Group Nashville, United States

LaSalle Network is currently partnering with our client, an in-home care company, that is seeking a Help Desk Technician to join their team. This position is based in Nashville, TN and will be expected to be onsite but will also be offered some remote flexibility. This is a contr ...
Service Desk Technician

2 weeks ago

Brooksource Nashville, United States

Service Desk Technician · Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. · Ongoing Contract · We are hiring entry level IT support technicians to support our client. This individual will be responsibl ...
Service Desk Technician

4 days ago

Virtual Nashville, United States

We are seeking a highly skilled Service Desk Specialist to join one of our growing clients in the Nashville area. · What you bring: · 3+ years Service Desk/Desktop Support Experience · Strong knowledge of Microsoft operating systems and Office Suite. · Experience with ticketing s ...
Help Desk Technician

5 days ago

TEKsystems Nashville, United States

Job Description · Job DescriptionFully Remote***** · Have to be willing to go onsite to pick up equipment and future potential meetings. · Duration · 12 · Duration Unit · Month(s) · Req Description · Description · \*\*\*\*\*\* The candidate will need to be in the Middle TN area ...
Service Desk Technician

10 hours ago

Vaco Nashville, United States

We are seeking a highly skilled Service Desk Specialist to join one of our growing clients in the Nashville area. · What you bring: · 3 years Service Desk/Desktop Support Experience · Strong knowledge of Microsoft operating systems and Office Suite. · Experience with ticketing ...
Information Technology Help Desk Technician

2 weeks ago

Onora Group Nashville, United States

Our client is growing and is seeking an IT Help Desk Technician. In this role, you will support the organization's 150 users. They have a casual work environment and are in the music industry. · Is this the next step in your career Find out if you are the right candidate by read ...
Help Desk Technician

4 days ago

TEKsystems Brentwood, United States

: · TEKsystems in Nashville is currently looking for a level one Help Desk consultant for a six month opportunity for a local client. We currently have four people on these team supporting the state of North Carolina's death portal and need to add an additional person to support ...
Help Desk Technician

1 week ago

TEKsystems Franklin, United States

: · MMNA is looking for a Help Desk Technician to join their team. This person will be responsible for Tier 1 tasks (reset passwords, remote assistance for users in field to connect to VPN, make sure laptops are prepared for new users, testing laptops to make sure everything work ...
Help Desk Technician

6 days ago

Epsilon, Inc. Franklin, United States

Help Desk Technician · Who is Epsilon: · Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known f ...
Help Desk Technician

1 week ago

Epsilon Franklin, United States

Help Desk Technician · Who is Epsilon: · Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known f ...
Help Desk Technician

6 days ago

Brooksource Tennessee, United States

Service Desk Technician · Ongoing Contract · *Fully Remote but must reside in Tennessee* · We are hiring entry level IT support technicians to support our client. This individual will be responsible for fielding calls directly from 52 different agencies and supporting a customer ...
Help Desk Technician

2 weeks ago

Epsilon Franklin, United States

Help Desk Technician · Who is Epsilon: · Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known ...
IT Help Desk Technician

2 weeks ago

TEKsystems Franklin, United States

: · Our cleint is looking for a Help Desk Technician to join their team. This person will be responsible for Tier 1 tasks (reset passwords, remote assistance for users in field to connect to VPN, make sure laptops are prepared for new users, testing laptops to make sure everythin ...
Service Desk Technician I

3 days ago

franke Smyrna, TN (Tennessee), United States

About Franke · We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies ...
Service Desk Technician I

3 weeks ago

franke Smyrna, TN (Tennessee), United States

About Franke · We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies ...
Service Desk Specialist I

4 days ago

OneOncology Nashville, United States

OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to hel ...
Inbound Customer Service Agent

2 weeks ago

TEKsystems Nashville, United States

Job Description: · + Inbound Customer Service Representatives are needed to support a client in the Eastern Time Zone. Agents can expect a structured work environment, where they have a set schedule with scheduled breaks (2-15 min paid) and lunch min unpaid). · + Hours are Monday ...