Jobs
>
San Francisco

    Director, Community Management - San Francisco, CA, United States - Crusoe

    Crusoe
    Crusoe San Francisco, CA, United States

    1 week ago

    Default job background
    Full time
    Description
    Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation.

    As data centers consume an exponentially growing power footprint to deliver technology to all connected devices, we are inspired by making sure that the energy meeting that demand is sourced in an environmentally responsible fashion.

    Crusoe co-locates mobile data centers with stranded energy resources, like flare gas and underloaded renewables, to deliver low-cost, carbon-negative distributed computing solutions.

    Crusoe Cloud is a managed cloud services platform powered by stranded energy that enables climate-friendly innovation in computationally intensive fields including artificial intelligence, graphics rendering and computational biology.

    Crusoe is searching for a Customer Success Director to provide exceptional leadership to our customer success team and clients.

    The ideal candidate will have experience with cloud systems, storage, networking and possess a deep understanding of cloud technology, customer service, and team management to ensure a seamless support experience for our clients.

    Set the overall vision and strategic plan for the organization, focusing on leading a positive customer experience and driving growth through gross renewals and net retention improvements.

    This includes identifying and monitoring customer satisfaction metrics, as well as fostering a customer-centric ethos throughout the organization.
    Lead our customer success team and manage day-to-day operations to ensure customer satisfaction.
    Collaborate with other departments to integrate customer success with broader business strategies.
    Regularly analyze customer feedback and performance metrics to identify areas for improvement.

    Provide training and support to the customer service team to ensure they stay up to date with the most recent product enhancements.

    Proven experience working in a customer success role at a Director level
    Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
    Prior experience in cloud computing systems environments is highly desirable.
    Advanced understanding of cloud technologies and experience with AI/ML
    Excellent leadership and team management abilities.
    Willing to travel 20%
    Stock options in a fast growing, well-funded technology company
    ~ Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
    ~ Paid life insurance, short-term and long-term disability
    ~ Cell phone reimbursement
    ~ Tuition reimbursement
    ~ Subscription to the Calm app
    ~ Restricted Stock Units are included in all offers. Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

    Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

    #
  • Greystar Real Estate Partners LLC

    Assistant Community Manager-floating

    1 week ago

    Greystar Real Estate Partners LLC San Francisco, United States

    Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, a ...

  • MidPen Housing Corporation

    Community Manager

    6 days ago

    MidPen Housing Corporation Daly City, United States

    **WHY MIDPEN** · At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communiti ...

  • Greystar Real Estate Partners LLC

    Dual-site-assistant Community Manager- Crystal

    6 days ago

    Greystar Real Estate Partners LLC San Francisco, United States

    Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, a ...

  • Planisware

    Communications and Communities Manager

    1 week ago

    Planisware San Francisco, United States

    Planisware is a global provider of Project Portfolio Management software solutions designed to support product development, engineering, and IT business processes. · We have been dedicated to helping our customers drive strategic and innovation excellence, make confident busines ...

  • Infinity Technologies

    A Group Communication Manager is responsible for overseeing and coordinating communication within a group or team. This may include managing meetings, facilitating discussions, and ensuring effective communication among team members

    1 week ago

    Infinity Technologies Laurel Heights, United States

    We are currently seeking a Group Communication Manager (m/f/d) at our location in Jülich for an immediate start (PA-No.: 62/23). ETC is an international high-tech company specializing in the development, production, and installation of gas centrifuges for uranium enrichment. ETC ...

  • MG Properties

    Community Manager

    1 week ago

    MG Properties Fremont, United States

    With over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United States, we are a trusted partner in the property management industry. At MG Properties, we focus on enriching lives - physically in ...

  • Bell Partners Inc

    Community Manager

    3 days ago

    Bell Partners Inc Alameda, United States

    **We Care. We Deliver.** **Our purpose is to create communities our residents are proud to call home. We currently own or manage over 85,000 units in North America and continue to grow. · The Community Manager is responsible for leading and directing all community operations. The ...

  • Mill Creek Residential

    Community Manager

    1 week ago

    Mill Creek Residential Walnut Creek, United States

    The Community Manager drives financial performance, operational and leasing excellence, and delivers outstanding customer service at one or more communities. Provides leadership and management for the community operations and maintenance teams. This position is responsible for se ...

  • PRI Global

    Communications Manager

    1 week ago

    PRI Global San Francisco, United States

    Communications Manager · Remote( Consultant need to be local from San Francisco, California) · Contract · Must Have Skills(Mandatory) · 1 Internal Comms Experience (Minimum 7+ years) · 2 Communication Plan Execution Skills · 3 Multiple project management experience · Nice to Ha ...

  • ConAm

    Community Manager

    6 days ago

    ConAm San Francisco, United States

    Community Manager (Conventional) | Elan Cardiff by the Sea | Cardiff, CA · WHO WE ARE: · CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and affordable housing. ...

  • Mission Asset Fund

    Communications Manager

    1 week ago

    Mission Asset Fund San Francisco, United States

    Do you love to tell stories that help people understand the complex policy and financial issues impacting immigrant and low-income communities? Do you love to coordinate, work with, and rally people to get complex projects to the finish line? Do you want to be challenged, learn a ...

  • MidPen Housing

    Community Manager

    1 week ago

    MidPen Housing San Francisco, United States

    At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow peo ...

  • Urban Ed Inc

    Communications Manager

    13 hours ago

    Urban Ed Inc San Francisco, United States

    Job Description · Job Description Communications Manager Job Description Location: Hybrid, requires 2-4 days per month in-person in San Francisco · Supervisor: Sr. Director · Work Periods: Full-Time, 12 month · Direct Supervision Exercised: As Assigned · Role Type: Salaried-Exem ...

  • Foundation for California Community Colleges

    Communications Manager

    13 hours ago

    Foundation for California Community Colleges San Francisco, United States

    Communications Manager, Communication and Marketing Services · 100% Remote within California, Must reside in California · We are seeking a Communications Manager to join the Foundation in its mission of benefitting, supporting, and enhancing the California Community Colleges-the ...

  • Binance

    Community Manager

    1 week ago

    Binance San Francisco, United States

    About Binance.US: · Binance.US is America's #1 Crypto Platform for Low Fees, featuring secure access to 150+ popular cryptocurrencies. Founded in 2019 and headquartered in Miami, Florida, Binance.US has emerged as a leading destination for customers looking to buy, trade, stake, ...

  • Urban Ed Academy

    Communications Manager

    1 day ago

    Urban Ed Academy San Francisco, United States

    Location: · Hybrid, requires 2-4 days per month in-person in San Francisco · Work Periods: · Full-Time, 12 month · Direct Supervision Exercised: · As Assigned · About Urban Ed Academy · At Urban Ed Academy, we're on a mission to ensure every student gets the chance to learn fr ...

  • Avanath

    Community Manager

    1 week ago

    Avanath San Francisco, United States

    Job Description · Job Description · Overview · Avanath is proud to be named one of the top property management companies to provide affordable housing for the work force. · Cultivating · the American Dream · is the purpose that binds the Avanath team. At Avanath, every day is ...

  • Aspiriant

    Communications Manager

    4 days ago

    Aspiriant San Francisco, United States

    Job Description · Job Description · What we are looking for – · The Communications Manager at Aspiriant is a storyteller at heart, able to take facts and write content that grabs and holds the reader's or viewer's attention. This person is responsible for writing compelling and ...

  • Surgewomen

    Community Manager

    1 week ago

    Surgewomen San Francisco, United States

    We are looking for our first community manager to help us build out a great community experience You will cultivate relationships with our community members and work with the team to understand and resolve their needs. You will work with the founders to come up with creative ways ...

  • Fair and Just Prosecution

    Communications Manager

    1 week ago

    Fair and Just Prosecution San Francisco, United States

    Company Description · Who We Are · Great strides have been made over the past few years in promoting criminal justice reforms that recognize that prior "tough on crime" and incarceration-driven practices don't produce safer or healthier communities. New thinking is permeating th ...