Sales Engineer - Santa Clara, United States - CoreSite

Description

Job Description

The Sales Engineer is responsible for actively driving and managing the technology evaluation stage of the sales process and working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Sales Engineer will be able to articulate technology and product positioning to both business and technical users. They must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. The Sales Engineer is to evaluate business processes in order to prepare, present, and promote the sale of business solutions, while ensuring overall sales process quality for proper implementation and profitability of deals. The Sales Engineer is to be proficient in business processes and technical aspects of communications including outside plant, datacenter infrastructure, and IP Networking.

We are seeking candidates local to the Santa Clara, CA area and this position adheres to a 4 days/week on-site schedule.

Duties:

• Participates in customer facing meetings to align strategies and determine business and technical requirements that will be used in developing solutions or solution alternatives.
• Rapidly determines the fit between a client's requested deployment and the defined deployment criteria of the CoreSite data center. Accurate assessments required to effectively utilize available time.
• Prepares and delivers technical proposals, analysis, and design architectural overviews for existing and potential customers.
• Responsible for driving solutions by supporting Sales teams in defining, positioning, designing technology solutions.
• Articulates and conducts in-depth product feature benefit discussions as they relate to CoreSite offerings.
• Gains customer acceptance by explaining or demonstrating cost reductions and operational improvements.
• Engages in detailed network, power, cooling, and space assessment of customer's current and proposed IT environments.
• Prepares cost estimates by studying blueprints, drawings, and related customer documents; consulting with engineers, and other professional and technical personnel.
• Contributes to team effort by accomplishing related results as needed.
• Works closely with the sales team on RFP/RFI responses and proposal preparations.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Develops sales tools and training materials for presentation to the Sales team, keeping informed on the latest developments in core products and provides product training to CoreSite's internal staff.
• Periodic travel for sales meetings, conferences, and training.

Requirements

Knowledge, Skills & Abilities:

• Strong desire to learn and understand data center infrastructure and management, managed services, cloud services, storage, and other technologies found in our customers' environments.
• Interest and understanding of various enterprise and carrier networking technologies including enterprise multi-gigabit Ethernet and optical switches, multi-protocol routers, enterprise firewalls, multi-homed Internet Service Providers, etc.
• Strategic, analytical and operations-focused, who can recognize market opportunities.
• Highly ambitious and intuitive self-starter with ability to get things done.
• Detail oriented with strong interpersonal & presentation skills.
• Excellent teamwork skills to quickly establish strong working relationships with customers as well as company peers.
• Problem solving
• Product/process knowledge
• Excellent verbal communication
• Industry specific knowledge
• Excellent time management skills
• Work well with staff and individually

Education/Experience:

• Bachelor's degree, preferably in a technical area, or equivalent experience.
• 3-5 years in Systems Engineer, Sales Engineer, or IT-related field.
• Must possess a valid driver's license, good driving record, and insurance.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Ability to travel is required.

Compensation:

Compensation for this role includes a base salary between $95,000 and $125,000 and will vary based on experience. This role is also eligible for an annual bonus and equity, based on individual and company performance.

Benefits

• Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week
• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program
• Discounts on travel, computers, wireless plans/devices, restaurants, entertainment, apparel, beauty/spas, sports, and outdoor activities

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we're providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to