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    Customer Support Representative - Columbus, United States - Russell Tobin

    Russell Tobin
    Russell Tobin Columbus, United States

    3 weeks ago

    Russell Tobin background
    Description

    Our client - a Fortune 100 investment firm in Columbus, OH - is looking for Customer Support Representative with a strong interest in investment banking company to interview and start immediately.

    Job title: Customer Support/Account Representative

    Location: Columbus, 4343 Easton Commons, OH

    Duration: 6 months

    Pay range: $17.00/hour - $19.17/hour

    About the role:

    As a Client Support Service Professional, you will play a pivotal role in providing exceptional service to our clients. Handling incoming phone calls, you will address a variety of service inquiries related to different accounts. The successful candidate will exhibit a high degree of accuracy and efficiency, consistently meeting key department performance metrics.

    Key Responsibilities:

    • Respond to incoming calls with professionalism and a commitment to World-Class Service.
    • Address inquiries related to Cash Management products and services, Online (website or Mobile applications), and general account or financial matters.
    • Contribute effectively in a fast-paced, team-oriented environment.
    • Demonstrate the ability to multitask and adapt quickly to changes in a busy financial service center.

    Qualifications:

    • Preference for a College Degree or equivalent education.
    • Previous experience in a contact center environment is highly desirable.
    • Strong communication skills and the ability to articulate complex information clearly.
    • Detail-oriented with a focus on accuracy in handling client inquiries.
    • Aptitude for working in a fast-paced environment and adjusting to changes.

    Attributes:

    We are looking for individuals who are highly professional, career-driven, and committed to delivering World-Class Service. Successful candidates will thrive in a collaborative team setting and bring a positive attitude to their work.

    If you are passionate about customer service and possess the skills to excel in a challenging yet rewarding environment,

    we invite you to apply for this exciting opportunity.

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