Manager, Major Account Sales, Corporate - New Orleans, United States - Brother USA Careers

Description

Let's Grow TogetherOur purpose at **Brother International Corporation** is not just a catchy slogan, it's the driving force that fuels our mission to simplify and enhance the lives of our customers, employees, and communities. With a rich legacy stretching over a century, we offer an excellent arena to kickstart or advance your career and challenge the status quo. Our commitment to mutual success means we provide avenues for your growth through hands-on experience, exposure, and educational opportunities. The diverse perspectives of our team members have always been instrumental in steering us towards a prosperous future. If you're keen on fostering innovation, acquiring knowledge, and evolving with a global leader renowned for its beloved products, services, and company culture, we're here to support you every step of the way.

The Manager, Major Account Sales, Corporate is responsible for devising comprehensive business and customer development strategies that drive toward meeting annual quota targets within the Corporate, Enterprise, and Retail sectors. The primary focus of this role is on engaging in continuous prospecting to acquire new customers while also nurturing and expanding existing Brother business by delivering value-added solutions and superior customer service, hallmarks of Brother's industry reputation.

This field-based role can be situated anywhere within the designated geographic territory, with an expected travel commitment of up to 75%, inclusive of in-person client engagements, industry events, trade shows, and occasional weekend/holiday exigencies.

• Collaborate with Channel Partners (Dealers, Resellers) to prioritize regular engagement with Top 100 end-users in the territory
• Conduct in-person or virtual meetings with customers as necessary to drive business
• Hold Quarterly Business Reviews (QBRs) with customers
• Forge robust vertical and horizontal customer relationships to maintain and expand Brother's product and service portfolio
• Represent Brother at key industry events such as customer trade shows, technology seminars, and industry association meetings
• Convey end customer requirements, workflows, and applications to Product Marketing, Engineering, Business Development, and Sales Operations teams to tailor specific solutions and enhance Brother's partnership value

• Formulate annual and quarterly market and customer business plans/strategies for the territory, leveraging specific KPI objectives and reporting metrics that bolster sales quota achievement rates
• Proactively identify customer service needs and pain points, aligning them with a suitable mix of Brother's printing, scanning, and labeling solutions
• Serve as the primary liaison to end customers for internal and external cross-functional sales teams (Distribution, Dealers, Resellers) in the territory to uphold a unified sales approach

• Maintain weekly and monthly call reports utilizing Salesforce
• Manage and maintain an updated calendar scheduled a minimum of 60 days in advance
• Analyze territory sales data across corporate sales verticals to discern customer sales trends (upward/downward) and devise targeted sales enhancement measures with specific timelines
• Provide timely and accurate product sales pipeline forecasts for all end customers within the assigned territory

• Bachelor's Degree in business, marketing, IT, or a related field is mandatory
• Minimum 7 years of experience encompassing sales management within a specific region
• Experience in managing Medium to Large end-user accounts, ideally with in-depth knowledge of industry operations
• At least 2 years of experience engaging with stakeholders and marketing product portfolios to the Corporate/Enterprise/Retail domain

• Profound understanding of computer peripherals (e.g. Printer/Fax/MFC products & solutions)
• Familiarity with Customer Relationship Management (CRM) software, with a preference for Salesforce
• Knowledge of office automation products like Digital copiers and network applications

• Proven capability to collaborate efficiently with both internal and external teams, fostering positive client relationships
• Excellent verbal and written communication and presentation skills
• Ability to identify and address customer concerns, solving problems effectively

• The salary range for this position is $85,000 - $105,000 annually
• The starting salary is determined based on the candidate's education, experience, skills, internal equity, location, and alignment with market data
• This position is eligible for participation in relevant Brother variable pay incentive plans. Any bonus allocations are discretionary and contingent upon meeting individual and corporate objectives
• Comprehensive benefits such as healthcare coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off are included

At Brother USA, we're dedicated to investing in our employees and fostering an environment that nurtures growth, creativity, and a harmonious work-life equilibrium.

• **Competitive Compensation:** We provide a competitive salary and bonus structure that recognizes your dedication and hard work
• **Comprehensive Benefits:** Our benefits package comprises health, dental, and vision insurance, along with a 401(k) scheme featuring company contributions
• **Professional Development:** We are committed to aiding your professional advancement through training and developmental opportunities
• **Work-Life Balance:** We promote your well-being with flexible work setups and an emphasis on balancing work and personal life
• **Employee Engagement:** Join a community that values your contributions and revels in shared accomplishments

Learn more about our benefits:

Learn more about life at Brother:

Brother International Corporation is globally recognized as a leading provider of home and office products, sewing and crafting appliances, as well as innovative industrial solutions that redefine modern living and working environments. As a wholly-owned subsidiary of Brother Industries Ltd., a conglomerate with annual global sales surpassing $6 billion and a century-old history, Brother International Corporation's corporate headquarters for the Americas is based in Bridgewater, New Jersey, where it operates integrated sales, marketing services, manufacturing, and R&D functions in the U.S.

In addition to its headquarters in Bridgewater, Brother maintains facilities in California, Illinois, and Tennessee, along with subsidiaries in Canada, Brazil, Chile, Argentina, Peru, and Mexico.

Brother International Corporation (Brother) is an equal opportunity employer that refrains from discriminatory employment practices based on attributes such as race, color, religion, sex, or disability as protected by relevant state and federal laws.

In case you require assistance or accommodations in completing the application process, feel free to request reasonable support.