Jobs

    Technical Support Representative - Clearwater, United States - GFI Software

    GFI Software
    GFI Software Clearwater, United States

    1 week ago

    Default job background
    Description
    Are you passionate about technology and looking to jump start your career?VIPRE Security is looking for a tech-savvy IT support representative who will respond to user questions

    via phone, email and chat.

    We are located in Clearwater, FL (with easy commutes from Tampa or St. Pete), our environment is casual, and we offer a full benefits package There is always room to grow within our organization and we support our employees by offering reimbursement for certifications and other courses.

    Join one of the fastest growing companies in cyber security technology. VIPRE is transforming the IT security landscape to combat the next generation of cyber-attacks.
    Purpose

    The Technical Support Representative is responsible for providing technical support for VIPRE Antivirus and VIPRE Exchange to end users via phone, email and chat.

    The ideal candidate would be a customer-focused individual with prior technical help desk experience and someone who can thrive in a dynamic, fast paced environment.

    Essential Duties and Responsibilities
    Promote and maintain a high quality, professional, service-oriented company image among internal and external customers.
    Provide excellent customer service and technical support via phone in an inbound call center.
    Involved in any additional follow up, testing and troubleshooting
    Keep customer informed of how and when problems are resolved.

    Maintain high levels of customer satisfaction; proactively contact customers to verify that solutions are successful and that customers are pleased.

    Build and maintain solid working relationships with partner teams (Product Specialists, Security Response, Sales).
    Other duties as assigned by management

    Qualifications:
    Working knowledge of Active Directory.
    Strong configuration and troubleshooting of hardware and software issues
    Experience with different operating systems and servers
    Should be a team player with excellent communication/written skills
    Minimum 2 years' experience in Technical Support or related field required.
    Prior experience in an antivirus or anti-malware environment is a plus
    VIPRESecurity is an AA/EOE/Vets/Disabled employer

    #J-18808-Ljbffr
  • Integrity Marketing Group

    Claims Support Representative

    2 days ago

    Integrity Marketing Group Clearwater, United States

    **About Insurance Administrative Solutions** · Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize adm ...

  • GFI Software

    Customer Support Representative

    1 week ago

    GFI Software Clearwater, United States

    A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. · The best CSRs are genuinely excited to help customers. They're patient, ...

  • FrankCrum Staffing, Inc.

    Claims Support Representative

    23 hours ago

    FrankCrum Staffing, Inc. Clearwater, United States

    Job Description · Job DescriptionClaims Support Representative JOB SUMMARY: Responsible for maintaining control of all mail delivered from the mailroom by logging in each batch under the appropriate client code and delivering all batches to the correct areas that may not be scann ...

  • TD SYNNEX Corporation

    Services Support Representative

    3 weeks ago

    TD SYNNEX Corporation Clearwater, United States Full time

    In this role, you'll be part of Shyft Global Services, a wholly owned subsidiary of TD SYNNEX. We are a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. We're proud to deliver end-to-end product and cus ...

  • FIS Global

    Product Support Representative I

    2 weeks ago

    FIS Global St. Petersburg, United States OTHER

    Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Commerce/Business Travel Percentage : · 0%Job Description · The world of finance moves fast. At FIS, we're faster. Our teams are empowered to lear ...

  • Jobs for Humanity

    Product Support Representative I

    1 day ago

    Jobs for Humanity St Petersburg, United States

    Company Description · Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: FIS Global · Job Description · Position Type : · Full time · Type Of Hire : ...

  • Electrical Industry

    Bilingual Sales Support Representative

    2 days ago

    Electrical Industry Clearwater, United States

    Job Description · Job DescriptionBilingual (English& Spanish) Sales / Sales Support Representative · ABLE Power Products, Inc., a leading manufacturer and designer of innovative surge protection and voltage monitoring products for the lighting and electrical industries is looking ...

  • FIS Global

    Product Support Representative Senior

    4 weeks ago

    FIS Global St. Petersburg, United States OTHER

    Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Commerce/Business Travel Percentage : · 0%Job Description · The world of finance moves fast. At FIS, we're faster. Our teams are empowered to lear ...

  • FIS Global

    Product Support Representative III

    3 weeks ago

    FIS Global St. Petersburg, United States OTHER

    Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Commerce/Business Travel Percentage : · 0%Job Description · The world of finance moves fast. At FIS, we're faster. Our teams are empowered to lear ...

  • Aviation Strategies

    Customer Service And Sales Support Representative

    3 days ago

    Aviation Strategies Saint Petersburg, United States

    Job Description · Job DescriptionAviation is seeking a Customer Service Representative to join our Tampa team As a full-time Customer Service representative, you will learn communication skills, negotiation tactics, and strategic planning. · Entry Level Customer Service Represen ...

  • Ascent Consulting

    Client Success Representative

    5 days ago

    Ascent Consulting Saint Petersburg, United States

    Our goal for our clients is simple: we are all about engaging customers with a warm smile and enthusiastic hello while developing the most superior customer experience. Taking care of our people, clients, and the communities we serve is our main priority. We are set on developing ...

  • City of St. Petersburg

    Legislative Aide

    5 days ago

    City of St. Petersburg Saint Petersburg, United States

    This is responsible professional and administrative work supporting elected members of the St. Petersburg City Council by providing office support, technical and analytical work involving research, and the presentation of practical solutions. Work includes conducting and analyzin ...

  • The Franklin Johnston Group

    Leasing Consultant

    6 days ago

    The Franklin Johnston Group Petersburg, United States

    **Job Title**:Leasing Consultant · **Supervisor**:Community Manager · **FLSA Status**: Non-exempt (Hourly) · **JOB SUMMARY**: Shows and leases apartments to prospective residents and supports community's marketing plan. · **ESSENTIAL DUTIES AND RESPONSIBILITIES **include the foll ...

  • Aflac

    Insurance Agent---will Train

    2 days ago

    Aflac Clearwater, United States

    Aflac Florida is currently seeking motivated and enthusiastic individuals, that stand out above the rest, to continue growing our awarding winning sales team. We need more people to meet the demands of our clients in a professional sales environment. · A career with Aflac, a Fort ...

  • Amerilife Group, LLC

    Part-time Contracting Specialist

    5 days ago

    Amerilife Group, LLC Clearwater, United States Part time

    AmeriLife is in the midst of an exciting and significant transformation of its operational infrastructure to better serve the evolving needs of its stakeholders across the country. As such, we're looking for a Licensing Specialist to help us continue pushing our ambitious roadmap ...

  • PPH Pool Services

    Customer Service Representative

    14 hours ago

    PPH Pool Services Saint Petersburg, United States

    Hiring Immediatly · As a Customer Service Representative, you will serve as a liaison between our customers and technicians, ensuring smooth communication and prompt resolution of requests and issues. You will utilize your technical understanding to provide initial troubleshootin ...

  • Skyway Sprinkler, LLC

    Fire Sprinkler Sales

    1 week ago

    Skyway Sprinkler, LLC Saint Petersburg, United States

    Job Overview: · - **NO AGENCIES PLEASE**_ · Job Responsibilities: · - Develop and maintain an active proposal backlog to support the established sales plan. · - Responsibilities will include professionally representing the Company with respect to the promotion and sale of Fire Sp ...

  • BayCare

    Patient Access Services Coordinator

    1 day ago

    BayCare Saint Petersburg, United States

    BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area. · **Responsibilitie ...

  • Sunbelt Home Solutions

    Hybrid Asst. Sales Manager

    14 hours ago

    Sunbelt Home Solutions Saint Petersburg, United States

    Sunbelt Home Solutions, Florida's Premier Home Improvement Company, is growing at an incredible rate and looking for the right individual to lead our Fort Myers market. This is a HUGE opportunity to the right person, and while being a very demanding position with huge responsibil ...

  • Bon Secours

    Registered Nurse

    5 days ago

    Bon Secours Petersburg, United States

    With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common ...