- Performs sales order processing, promotional requests, and sales quotes.
- Report creation, data entry, email follow up, database management and order tracking
- Manages routine sales calls within an established customer base to quote prices and place orders for product and services to ensure daily and quarterly sales goals are met
- Answers customer questions on pricing, availability information on products, and any shipping or service issues related to placed orders
- Handles issue resolution such as shipping / stock, promotional adjustments
- Maintains daily transactional engagement with the customer and internal partners
- Represents TD SYNNEX professionally in daily interface with business partners/customers
- Meets attendance and punctuality standards
- Build solid, effective working relationships with others
- Constructively work under stress and pressure when faced with high workloads and deadlines
- Respond to incoming calls and greet public in a friendly and courteous manner
- Adjust readily to change and adapt as needed
- Able to be immobile for long extended periods
- Use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level
- Maintain a positive attitude in the face of criticism, rejection, or failure
- Able to maintain confidentiality of sensitive information
- 2 year degree; or HS diploma/GED plus 1 years relevant experience
- Current affiliation within a sales organization/class preferred
- Bachelor's Degree within a business or IT discipline preferred
Services Support Representative - Clearwater, United States - TD SYNNEX Corporation
Description
In this role, you'll be part of Shyft Global Services, a wholly owned subsidiary of TD SYNNEX. We are a leading technology lifecycle service provider that partners with companies around the world to shift the way they do business. We're proud to deliver end-to-end product and customer lifecycle management services for original equipment manufacturers (OEMs) and other technology innovators.
About the role
Want to work in a dynamic and engaging work environment? Want to see where the future of technology is headed? Apply for our entry level business to business position in TD SYNNEX's sales organization supporting an established customer base. TD SYNNEX operates within the IT distribution channel therefore we are a very dynamic and collaborative environment where each person holds a meaningful role. This is an opportunity to learn the sales and business development techniques of a Fortune 100 company while providing an exceptional customer service experience to our valued partners. This role supports the sales organization by owning administrative processes to ensure that customers needs are met while gaining valuable sales experience that will provide career growth opportunities within our sales organization.
What you'll do
What we're looking for
Knowledge, Skills, and/or Abilities Required:
Required Experience and Education (Years & Type):
Preferred Education/Experience:
Don't meet every single requirement? Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for
We are committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.