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    Account Manager - Concord, United States - Leddy Group

    Leddy Group
    Leddy Group Concord, United States

    1 week ago

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    Description

    Account Manager

    If you have strong customer service skills in digital printing or mailing services and are seeking a new opportunity, then dont miss this Account Manager role in Concord, NH Youll ensure a positive order experience for your assigned customers in this excellent full-time role.

    Responsibilities of the Account Manager

    • Serve as primary contact for customers
    • Review estimates, enter orders in system, and draft invoices for accounting
    • Work with Production Manager as needed to set job schedules and purchase materials
    • Obtain signoffs on proofs from customers and provide updates on orders
    • Serve as internal liaison for approving job output throughout production process
    • Perform quality checks
    • Mentor new hires
    • Work with leadership team on identifying process improvement
    • Perform additional tasks and projects as required

    Qualifications of the Account Manager

    • High school diploma or equivalent; college degree preferred
    • 2+ years of experience in a digital printing professional or mailing environment
    • Pre-flight/Prepress experience helpful
    • Ability to balance multiple priorities in a fast-paced environment and align operations and sales processes to achieve business results
    • Self-motivated with the ability to work independently and resourcefully with minimal oversight
    • Demonstrated experience in developing strong working relationships with internal and external customers

    The Account Manager works Monday through Friday from 8:00am-4:30pm . We look forward to hearing from you

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