- Strategic Planning: Develop and implement comprehensive GTM strategies that align with the company's growth objectives. This includes market analysis, segmentation, and developing tactics to penetrate target markets.
- Revenue Forecasting and Analysis: Oversee revenue forecasting and analyze performance metrics to identify opportunities for growth and improvement.
- Customer Success and Support Analysis: Help identify and drive improvements in key metrics around customer retention and satisfaction.
- Sales and Marketing Alignment: Ensure alignment between sales and marketing teams, optimize lead generation, and the conversion processes.
- Process Optimization: Review and enhance sales and marketing processes to increase efficiency and effectiveness.
- Team Leadership: Manage and mentor a team of revenue operations professionals, fostering a culture of high performance and continuous learning.
- Technology and Tools: Oversee the selection and implementation of tools and technologies to support GTM and revenue operations, including CRM systems (Salesforce) and data analytics platforms (tableau, etc.).
- Stakeholder Collaboration: Work closely with other department heads, such as product development, customer service, and finance, to ensure cohesive efforts across the company.
- Reporting and Insights: Provide regular reports to senior management on revenue performance, market trends, and operational insights.
- 8+ years of experience in a role focused on GTM Operations
- Bachelor's degree in Business, Marketing, or a related field, master's degree preferred but not required
- Proven experience in go-to-market strategy development and execution
- Expertise in project management, overseeing multifaceted initiatives, and ensuring timely and successful project delivery
- Experience with Salesforce, Tableau or other CRM/ analytics platforms
- Able to articulate complex ideas and strategies to key stakeholders
- Strong analytical skills with the ability to interpret complex data and make strategic decisions
- Demonstrated success in driving growth for an organization with a revenue exceeding $100 million with the focus on business expansion
-
Manager, GTM Strategy and Operations
6 days ago
Datadog New York, United States Full timeThe Manager, GTM Strategy & Operations will join a global team driving Datadog's next phase of growth. We're interdisciplinary thinkers leveraging diverse business backgrounds to accelerate Datadog's expansion. We work directly with Datadog's most senior leaders to set strategy, ...
-
Senior Director, GTM Sales Operations
1 week ago
Amperity New York, United States Full timeAmperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management sof ...
-
Amazon Web Services, Inc. New York, United States7+ years of sales, business development, Partner development, Partner sales, or Alliances management experience in the software / technology space. · - 7+ years of experience with Technology Partners, ISV's, SIs and/or large enterprise sales and complex agreements. · - 7+ years d ...
-
Amazon Web Services, Inc. New York, United States7+ years of sales, business development, Partner development, Partner sales, or Alliances management experience in the software / technology space. · - 7+ years of experience with Technology Partners, ISV's, SIs and/or large enterprise sales and complex agreements. · - 7+ years d ...
-
Amazon Web Services, Inc. New York, United States7+ years of sales, business development, Partner development, Partner sales, or Alliances management experience in the software / technology space. · - 7+ years of experience with Technology Partners, ISV's, SIs and/or large enterprise sales and complex agreements. · - 7+ years d ...
-
Business Planning and Pricing Principal,
2 days ago
Google New York, United States**Minimum qualifications**: · - Bachelor's degree or equivalent practical experience. · - 11 years of experience in management consulting, product management and strategy, or analytics in a technology company. · - Experience working with and analyzing data, and managing multiple ...
-
Amazon Services LLC New York, United States9+ years of professional non-internship marketing experience · - Experience using data and metrics to drive improvements · - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) · - Experience communicating results to senior leadership · - Experie ...
-
Sales-revenue Operations Analyst
1 week ago
Melio New York, United States**Sales-Revenue Operations Analyst** · **_ Location: Hybrid in New York City (3 day in-office requirement)_** · **Qualifications**: · - 2-4 years of Sales Operations or CS Operations experience, preferably in a high-growth startup (Fintech / SaaS experience is a plus) or client f ...
-
Director, Alliances
6 days ago
SecurityScorecard New York, United States**About SecurityScorecard**: · SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-cla ...
-
Lifecycle Marketing Associate
1 week ago
Cash App New York, United States**Company Description** · It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Cl ...
-
Manager, Sales Strategy
1 day ago
Comcast Corporation New York, United StatesComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
-
PMO, Product Solutions and Operations
1 week ago
TikTok New York, United StatesResponsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. · Why Join Us · Crea ...
-
Director, Growth and Customer Marketing
1 week ago
Snappy New York, United StatesLocation: US, Remote (East Coast Preferred) · Hours: 9am-6pm EST. We strive to create a supportive and flexible working environment for all team members. This role will play a key part in our holiday time during Q4 (our busiest and most exciting time of year) and hours during thi ...
-
Global Account Director
1 day ago
Adobe New York, United StatesOur Company · Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful ...
-
RevOps Senior Associate
6 days ago
Merge Dev New York, United StatesYou will be the primary contact for our sales and demand gen cross-functional partners, executing initiatives and building process for Merge's rapidly increasing scale. You will play a critical role in how the broader Go To Market team operates, defines and measures progress, and ...
-
Revenue Operations Manager
1 week ago
Navan New York City, United StatesNavan is looking for an experienced Revenue Operations Manager who thrives driving long-term strategy development, strategic initiatives, and business performance across the sales and customer success organizations. · What You'll Do: · * Support GTM leadership to improve their an ...
-
Revenue Operations, Systems Lead
1 week ago
retool New York, United StatesABOUT RETOOL: · Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and provid ...
-
Revenue Operations Specialist
1 week ago
EverC New York, United StatesWe are looking for a highly organized Revenue Operations Specialist to support our rapidly growing global GTM team. The ideal candidate will become an integral part of the team, leveraging their analytical skills and creativity to assist in developing compelling sales collateral, ...
-
Director of Revenue Operations
6 days ago
Gorgias New York City, United StatesMeet Gorgias, the leading customer experience platform tailored for ecommerce, empowering over 14,000 brands, including Steve Madden and Glossier, to offer exceptional support across channels like email, chat, voice, and social media. · Our one-of-a-kind product transforms how br ...
-
Revenue Operations Manager
1 week ago
Sourcemap: the Supply Chain Mapping Company New York, United StatesAbout the Company: · Sourcemap is the leading provider of supply chain mapping, traceability, and transparency software. Our clients include category-leading global brands, manufacturers, and suppliers across the food & agriculture, fashion, beauty, manufacturing, and electronics ...
Sr. Director, GTM Operations - New York City, United States - Route
Description
We are Route
Buying stuff online can get messy once you hit that "order" button. Managing dozens carrier tracking links, dealing with lost or damaged packages, and resolving issues with customer support can feel like a wild goose chase. That's why we created the Route — to make the post-purchase experience for consumers like you, and the brands you love, as seamless as possible.
Route is on a mission to connect the world's commerce. Through our network of millions of Route App users and thousands of merchants, we're making it easier than ever for consumers to track, insure, and discover their favorite products in one place — which connects the world's best direct-to-consumer brands to happy, repeat customers.
Since Route launched in 2018, we've been on a journey to build innovative products that empower our customers, all while fostering a people-first, values-driven company culture. We're looking for talented people across the ecommerce space to join us on the next steps of this adventure.
Don't just take our word for it Discover what life at Route has to offer.
The team
The Go to Market Operations team collaborates closely with various groups, including Ops, Go-To-Market, Sales, Marketing Ops, and Customer Success (CS). Their core focus is to drive the discovery, onboarding, and nurturing of partnerships with global, innovative brands seeking to establish modern customer relationships, spanning from checkout to delivery and beyond.
The opportunity
As a Sr Director of the GTM Operations team, you play a key role in strategic planning, revenue forecasting, performance analysis. You have the opportunity to collaborate with our SVP customer success and support to help identify and drive improvements in metrics centered around retention and satisfaction.
What you'll do
What we're looking for
Equal opportunity for all
Route is an Equal Opportunity Employer. We embrace diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Total Rewards
We know our team works best when everyone feels happy, healthy, and supported. We offer to pay 100% of your health insurance premiums on a $0 deductible plan for you and your family, remote or hybrid work arrangements, unlimited PTO, 401k matching, formalized growth opportunities, learning & development, DEI programs & events, and so much more.
Pay Transparency
Salary for this role: $242, ,000
The cash compensation above includes base salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Route's bonus plan for eligible roles. In addition to cash compensation, all Route employees are eligible to participate in Routes equity incentive plan to receive stock options per the terms of the agreement. Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-related reasons.
Sr. Director, GTM Operations professionals in New York City
-
Michael Jones
Account Executive
-
Dewan Mahmudullah
Lean manufacturing | SAP | MS in EE
-
Cole Stoeppelwerth
Pursue a career in Finance
-
Rikki Conte
Personal Assistant - 7 years of experience
-
Jasmine Mathieu
MARKETING PROGRAM & BRANDING PROFESSIONAL
-
abi smith
Director, Corporate Real Estate & Facilities