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    Banquet Server - Los Angeles, United States - The Proud Bird

    The Proud Bird
    The Proud Bird Los Angeles, United States

    1 week ago

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    Description

    ** Banquet Server -The Proud Bird**

    **Job Category****:** Special Events Hourly **Requisition Number****:** BANQU002288 Showing 1 location **Job Details**

    **Description**

    A Special Events Food Server is to interact with guests and ensure that they have a great experience when dining and meeting at the restaurant. They are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, Special Events Food servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed.

    Special Events Food Server will follow through with the proper and timely set-up and execution of banquet events. Set up includes tables, chairs, stages, dance floors and audio visual equipment. They are required to maintain a high degree of professionalism and maintain all equipment and facilities in an organized, clean, safe environment. The Special Events Food Server sets up and prepares banquet room for functions. Also serves and busses tables, and clears and breaks down banquet rooms at the end of the function.

    **Job Duties:**

    Picks up food and carries trays to function location.

    Sets up functions (including draping tables, setting silverware, folding napkins, preparing drinks and putting out table centerpieces).

    Communicate any areas of need, problems, and concerns from guest to Banquet Manager.

    If no upcoming events, please have rooms in a readiness position for any possible site inspections. Ensure that meeting rooms are re-set for next event contract if it is within one day of previous event.

    Keep inventory of all equipment in order and stored in their appropriate areas.

    Work with Guest Services to transport any and all items needed for an outdoor event not within the restaurant.

    Provide all group guests with a lasting experience of the resort with intent for return business

    Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.

    Delivering alcoholic and non-alcoholic drinks for service to guests table.

    Properly open and pour wine at the table side.

    Performing basic cleaning tasks as needed or directed by supervisor.

    Greet all guests and owners warmly with an appropriate greeting.

    Adhere to grooming and appearance standards consistently.

    Understands and can communicate products and services available at the resort.

    Serves and clears the food from the tables.

    Buss and breaks down tables, putting away dirty linen and centerpieces.

    Ensure your surroundings in the function room are properly cleaned, vacuumed, light bulbs functioning, no stains on the wall, etc. Bring any deficiencies that you are unable to correct yourself to the attention of a Captain or Manager.

    Observes guests needs without being obtrusive. Is able to anticipate, rather than just react to, guests needs.

    Sets-up creative and professional looking buffets that are inspected for cleanliness and functionality prior to being opened for guests.

    Is knowledgeable of all emergency procedures and restaurant policies.

    Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working

    Participate in and pass alcohol awareness and safety training classes

    **Education/Experience:**

    High school or 1 year similar experience preferred

    **Required Skills:**

    Excellent communication skills.

    Pleasant and attentive personality

    Attention to detail.

    Strong organizational and time management discipline.

    Understanding of banquet operating systems

    Ability to multi-task.

    Operate effectively in stressful situations.

    Ability to adapt to changing guest needs.

    Must be neatly dressed and well groomed in clean Company uniforms at all times.

    Adherence to Company alcoholic beverage policies.

    Adherence to all Company and Safety Policies and Procedures.

    Is a team player and interacts with all guests and fellow associates in a positive and friendly manner.

    Must be able to clearly and effectively communicate in English.

    **Schedule Requirements:**

    Full-time/Part-time

    Schedule may fluctuate based on business needs

    **Travel Requirements:**

    No travel required

    **Physical Demands:**

    Strength demands: Medium work. Includes exerting 10-30 pounds.

    Walking and standing during a 6-8 hour shift.

    **Disclaimer:** The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

    We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

    Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.

    **Skills**

    **Required**

    **Team Player** *Advanced* **Customer Service** *Expert* **Communication Skills** *Advanced* **Education**

    **Preferred**

    High School or better.

    **Experience**

    **Required**

    **1-2 years:** Work related experience

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