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- Completes required set up/preparation of function room prior to scheduled activity
- Inspects all equipment prior to, during and at the end of each function.
- Reports any deviations from standards to Captain/Supervisor
- Inventories materials and supplies at beginning of shift, obtains quantities necessary to support forecasted levels of business
- Prepares coffee, iced/hot tea and other beverages as required
- Checks all plates prior to service for accuracy, completeness, appearance and presentation
- Serves food to guests following Star Service Standards
- Monitors guests, anticipates needs responds to requests, ensures satisfaction
- Monitors guest alcohol consumption to prevent over indulgence and ensure safety
- Clears tables and breaks down function rooms after completion of banquet food service activity
- Completes assigned end of shift duties
- Other duties as assigned
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
- High School Diploma or equivalent
- One + years experience as Food Service Attendant/Banquet Server in upscale hotel or free standing restaurant operation
- Thorough knowledge and understanding of quality food service techniques and standards
- Exceptional guest service skills
- Certifications; "TIPS" or equivalent responsible vendor
- Ability to lift and carry food service trays weighting 35+ pounds
- Ability to stand stoop and bend repetitively during entire shift
- Ability to speak, read and understand the English language
- Ability to work flexible schedule to include weekends and holidays
Banquet Server - Los Angeles, United States - Loews Hotels
Description
Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style. Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills.
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