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    Strategy & Operations Analyst, CX - San Francisco, United States - NextDeavor

    NextDeavor
    NextDeavor San Francisco, United States

    3 weeks ago

    Default job background
    Description


    Strategy & Operations Analyst, CX

    6+ Months W2 Contract

    San Francisco, CA

    Benefits You'll Love:
    • NextDeavor offers health, vision and dental benefits for contract employees
    • Paid sick leave eligibility is contingent on state of residence
    • Optional 401k Plan (excludes employer match)
    • Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment (NextDeavor boasts an impressive conversion rate of approximately 70%)
    Here's how you'll make an impact on the team:
    • Drive incubation stage of core strategic projects in partnership with this team and core cross-functional collaborators. This role addresses business problems through a long-term lens with consideration of the immediate operational needs.
    • Breakdown complex business activities into simple frameworks. Understand the risks and opportunities and be able to communicate the plans to Senior Management
    • Partner with teams on planning processes such as quarterly and annual planning cycles- collecting and sharing team requests that need to fall into an annual program roadmap for example.
    • Review operational metrics to proactively identify areas for improvement and work with the regional teams to set targets and drive KPIs.
    Here's what you'll need to be successful in this role:
    • Proven experience (10+ years) driving business strategy and operations in heavily matrixed orgs.
    • Experience focusing on Transformation/Strategy/Operations projects.
    • Biased to action, driving decisions and deliverables with a sense of urgency and accountability.
    • Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and evaluate outcomes. Gleans insights from data and translates them into actions.
    • Outstanding presentation & communication skills (both verbal and written), including storytelling and ability to synthesize and structure strategic issues in a concise way.
    • Fast learner. Flexibility to rapidly assess a problem, evaluate options and drive timely decision-making.
    • Flexibility and understanding for how to operate within a global team.
    Pay Range:

    $ $49.29/hour

    Ready to make your mark? Take the leap and apply directly here: - your application is in good hands.

    Pay Range

    $39.44 Hourly to $49.29 Hourly
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