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    Teller/Customer Service Representative - Houston, United States - Hilltop Holdings

    Hilltop Holdings
    Hilltop Holdings Houston, United States

    3 weeks ago

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    Description

    **Teller/Customer Service Representative**

    CAROUSEL_PARAGRAPH

    Houston, Texas

    Retail Banking

    13977

    PlainsCapital Bank

    ** Share Job**

    ** Job Description**

    **This position is eligible for a $1,000 sign on bonus***

    **Hours:** 8am to 5pm

    **Location name:**

    **Benefit highlights:** 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more

    Under direct supervision, the Teller/Customer Service Representative provides customer service such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, making credit card advances and preparing change orders for customers. Also assist customers with opening accounts, processing check orders, issuing Visa check cards, customer service and maintenance on existing accounts and answering customer calls.

    **Essential Functions**

    Provide customer services such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, making credit card advances, preparing change orders for commercial customers, cashing municipal bond coupons, etc.

    Sell products such as Money Orders and Official checks as well as assisting customers with other product needs.

    Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required.

    Process various Night-Drop and Mail transactions as needed.

    Wrap and bag coin, verifying currency, mix new currency and turn-in mutilated currency.

    Perform miscellaneous duties such as filing, answering phones, maintaining supplies, etc.

    Open new accounts and cross sell bank products and services

    Provide customer service to bank customers and employees.

    **Job Requirements**

    High School diploma, general education degree (GED), or equivalent required.

    Six months previous cash handling, sales and/or customer service experience required.

    Excellent math and calculator skills.

    Excellent verbal, written and interpersonal communication skills.

    Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.

    Must be self-motivated with strong attention to detail and high level of accountability.

    Excellent customer service skills.

    ***Sign-on bonus to be paid on the first available paycheck after 90 days of employment less applicable taxes.**

    **About the Company**

    At PlainsCapital, weve always had a trailblazing spirit. PlainsCapital was founded in 1988 by Alan White and a group of investors who raised the capital to acquire Plains National Bank, a Lubbock financial institution with one branch and $198.8 million in assets. Alan, who retired from his post as Chairman of PlainsCapital Bank in 2019, partnered with a team of young bankers who dreamed of bringing relationship banking to Lubbock, and they began to grow the bank one relationship at a time.

    Today, PlainsCapital Bank is one of the largest banks in Texas based on deposit market share. Under the leadership of President and Chief Executive Officer Jerry Schaffner, we have a statewide presence with more than 60 locations in all major Texas markets. We are a strong and stable financial institution and a trusted community partner. We take pride in helping our customers blaze trails of their own, whether launching or expanding a business, raising a family, or moving into retirement. Our diverse range of services includes commercial banking, treasury management, private banking, and wealth management, as well as consumer banking.

    To learn more, please visit us online at .

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