Front Desk Representative - Upper Marlboro, United States - Clearway Pain Solutions

Clearway Pain Solutions Upper Marlboro, United States

6 days ago

Description

The Front Desk Representative facilitates the flow of patient information across the continuum of care, including data collection of insurance demographics when a patient arrives at the practice site. Performs duties necessary to ensure patients are scheduled, checked in, and checked out an accurate and timely manner. Performs patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.

Essential Duties and Responsibilities:

Perform job in accordance with Company Mission, vision and goals.
Provides exceptional customer service to patients and their families.
Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
Collects and verifies all demographic, Insurance and Financial information and enters information into Electronic Medical Record (EMR).
Assists patients with Phreesia tablets and medical forms, as necessary.
Obtains patient emails for patient portal registration.
Collects co-pays, co-insurances, deductibles and past due balances for all patients. Performs daily reconciliation of all money collected.
Processes patient intake forms and schedules follow up appointments through EMR.
Schedules follow up appointments in accordance with insurance guidelines.
Organizes and performs work effectively and efficiently and demonstrates standards of performance ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Ensures all necessary paperwork and documentation (i.e.: referrals, ID, insurance cards, etc.) are up to date and present at the time of service.
As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel.
Makes appointments via telephone, patient portal and in-person.
Responsible for copying, barcoding, and scanning medical records, as needed.
Responsible for maintaining cleanliness of patient waiting area.
Prepares procedure packets.
Participate in and complete all required trainings and in-services.
Performs other duties as assigned.

Minimum Qualifications:

High School Diploma, or equivalent.
Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
Must have excellent written and oral communication skills, including exceptional customer service.
Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
Must be able to work individually as well as within a team.
Must be able to accurately collect and maintain money.
Must be able to follow both verbal and written instructions.
Must be able to work a flexible schedule.
Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
Must be able to multi-task and prioritize.
Must demonstrate extreme attention to detail.
Must possess strong organization skills.
Must be able to problem solve and use reasoning.
Must be able to meet predefined quality standards.
Must maintain and project a professional attitude and appearance at all time.
If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine).
If working in an ASC, must complete two (2)-step PPD.
Must complete all regulatory competencies in accordance with working in the ASC.
Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.

Preferred Qualifications:

Associate's Degree from an accredited college or university.
One (1) year of prior experience working with an Electronic Medical Record (EMR).

Driving/Travel:

The employee must have reliable transportation. Travel for this position may be required up to 25%. While the primary workplace may be closest to the employee's home, work assignments could be in any of the Company's locations.

Rental Desk Representative

4 days ago

Stohlman Volkswagen Vienna, United States

Are you looking for an opportunity to join an innovative company with great culture? · Stohlman Automotive, Inc. is seeking a Rental Desk Representative to oversee our rental car program while working directly with our Service department. · At Stohlman, we continually strive to p ...
Service Desk Representative

1 week ago

Kadiak, LLC Vienna, United States

**Kadiak, LLC** · **Job ID: ** · **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative **with a **Top-Secret Clearance **to support **Kadiak **and our government customer in Vienna, Virginia. · 1st shift 6am -2:30pm · We off ...
Medical Front Desk Representative

1 week ago

Neighborhood Health Arlington, United States

**_PRIMARY FUNCTIONS:_** Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient need ...
Front Desk Sales Representative

5 days ago

The Joint Chiropractic Annapolis, United States

Love health and wellness? Got that magnetic personality that draws people in? Do you enjoy successfully selling something you are passionate about? · Join us at The Joint Chiropractic and make a leap forward in your professional career. · **Position: Sales & Marketing Guru** · ** ...
Rental Desk Representative

4 days ago

Stohlman Volkswagen Vienna, United States

Job Description · Job DescriptionAre you looking for an opportunity to join an innovative company with great culture? · Stohlman Automotive, Inc. is seeking a Rental Desk Representative to oversee our rental car program while working directly with our Service department. · At S ...
Front Desk Representative

1 week ago

Planet Fitness Prince Frederick, United States

Starting at $14/hr · Job Summary: · Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience. · Essential Job Functions: · Answer phones in a friendly man ...
Help Desk Representative

1 week ago

Applied Computing Technologies, Inc. Washington, United States

Job Description · Job DescriptionClearance Requirement: Top Secret · Employment Status: Full Time · Classification: Non- Exempt · Travel Required: No · Location: Washington. D.C. · Essential Duties: · Experience performing (3-5 years) service desk-side support activities. · Prov ...
Front Desk Representative

1 week ago

Advantia Health Arlington, United States Full time

Reiter, Hill & Johnson is seeking a full-time Front Desk Representative for our Washington, D.C. location. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient expe ...
Medical Front Desk Representative

1 week ago

Neighborhood Health Arlington, United States

PRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs. · ...
Night Front Desk Representative

1 week ago

Grace Community Church Fulton, United States

**Night Front Desk Representative** · Facilities Fulton, Maryland Minimum Experience **Entry-level** About the Role · The Night Front Desk Representative will play a role in welcoming people to Grace. S/he will undertake all Receptionist and clerical duties at the desk of our m ...
Medical Front Desk Representative

1 week ago

Neighborhood Health Arlington, United States

PRIMARY FUNCTIONS: Under the supervision of the Medical Office Manager and/or Medical Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintains records and accounts. Promoting Neighborhood Health services according to patient needs. · ...
Dental Front Desk Representative

1 week ago

Neighborhood Health Fairfax, United States

PRIMARY FUNCTIONS: Under the supervision of the Dental Front Desk Lead, serves patients by greeting and helping them with their appointment needs; maintaining records and accounts. Promoting Neighborhood Health services by consulting, gathering information, and evaluating patient ...
Medical Office Front Desk Representative

1 week ago

Workforce Solutions for Tarrant Co. Arlington, United States

Job Description · Love Family Healthcare, PLLC, is seeking a Medical Office Front Desk Representative for our Arlington location. The Medical Office Front Desk Representative will assist with patient registrations, schedule and confirm appointments and insurance information. Th ...
Front Desk Representative Starting Pay 18hr

1 week ago

Goldfish Swim School Rockville, United States

Make waves and pave the way for your career. · At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building careers of our team members. We believe that the hard work and dedication of our team members help c ...
Front Desk Representative Starting Pay 18hr

1 week ago

Goldfish Swim School Rockville, United States

Make waves and pave the way for your career.At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building careers of our team members. We believe that the hard work and dedication of our team members help crea ...
Night Auditor

3 days ago

Holiday Inn Express Washington DC East/Andrews AFB Suitland, United States

IMMEDIATE INTERVIEW AND HIRE · - Must be able to work 11pm-7am shifts. · - Post and balance the day's transactions · - Reconcile credit card system to daily transaction list from rooms · - Accurately reconcile all issues and problems that might occur throughout the work day · - G ...
Delivery Driver

3 days ago

New Hampshire Medical Supply Temple Hills, United States

**Job Summary** · The Delivery Driver Technician plays a critical role in ensuring the timely and safe delivery, setup, and pick-up of durable medical equipment, medicine, and supplies to home care patients. This role also involves repairing and inspecting rental durable medical ...
IT sales representative with a passion for networking

1 week ago

FusionWorks Suitland, United States

We, the byteAgents, have been developing individual business applications since 2008. Our technological focus lies in the latest web technologies, Java, and AWS. Our clients benefit from the highest software quality, best performance even with extreme amounts of data, and outstan ...
Enthusiastic & Professional Office Admin/front Desk

3 days ago

AGA GROUP LLC Lanham, United States

Full Job Description · We are looking for an enthusiastic and professional individual to manage our front desk on a daily basis and to perform a variety of administrative and social media tasks as well as client related work. We are open to open 4 days a week during off peak seas ...
Technical Editor

3 days ago

Peraton Landover, United States

**About Peraton** · **Responsibilities** · Peraton is seeking a motivated **Technical Editor** to join our team at our Landover, MD office. Our program provides full life cycle support for a large Information Technology (IT) system for the Department of Defense (DoD). This progra ...