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    Knowledge Manager - Arlington, United States - SecuriGence LLC

    SecuriGence LLC
    SecuriGence LLC Arlington, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Job Title: Knowledge Manager

    Location: Arlington, Virginia

    Clearance Level: Top Secret Clearance

    Summary

    We deliver essential technology services to our customers in support of their missions to sustain the national security and economic interest of our nation. SecuriGence is seeking a talented Quality Manager to help contribute to our success. We are seeking a highly motivated and experience leader to join our team as a Quality Manager. This individual will be responsible for overseeing all aspects of our quality management systems, ensuring adherence to relevant regulations and standards, and leading the development and implementation of governance frameworks. Come help us solve problems with Innovation Through Intelligence.

    Duties:

    Documentation Development:

    Create and update technical documentation for IT systems, applications, and processes, ensuring accuracy, clarity, and completeness.

    Work closely with subject matter experts (SMEs) to gather information and validate technical content for accuracy and relevance.

    Translate technical specifications, procedures, and requirements into user-friendly documentation for end-users, administrators, and technical staff.

    Knowledge Management Strategy:

    Develop and implement a comprehensive knowledge management strategy aligned with the organization's goals and objectives.

    Identify knowledge gaps and opportunities for improvement in knowledge sharing processes.

    Establish best practices and guidelines for knowledge creation, capture, storage, and dissemination.

    Knowledge Capture and Organization:

    Design and implement systems and processes for capturing and organizing knowledge assets, including documents, data, and expertise.

    Develop taxonomies, metadata schemas, and other classification methods to ensure information is easily accessible and searchable.

    Collaborate with cross-functional teams to identify critical knowledge areas and prioritize content creation efforts.

    Knowledge Sharing and Collaboration:

    Foster a culture of knowledge sharing and collaboration across the organization.

    Implement tools and platforms to facilitate knowledge exchange and collaboration, such as intranet portals, wikis, and social networking platforms.

    Provide training and support to employees on knowledge management tools and techniques.

    Continuous Improvement:

    Monitor and evaluate the effectiveness of knowledge management initiatives.

    Gather feedback from stakeholders and make recommendations for improvements.

    Stay current on industry trends and emerging technologies in knowledge management.

    Quality Assurance:

    Conduct reviews and audits of technical documentation to ensure adherence to style guidelines, standards, and templates.

    Perform usability testing and gather feedback from end-users to identify areas for improvement and refinement.

    Continuously improve documentation processes and tools to enhance efficiency and effectiveness.

    Qualifications:

    Bachelor's degree in Information Science, Knowledge Management, Business Administration, or a related field. Master's degree preferred.

    Proven experience in knowledge management, information management, or a related field.

    Strong understanding of knowledge management principles, methodologies, and best practices.

    Experience with knowledge management tools and technologies, such as content management systems, collaboration platforms, and data analytics tools.

    Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.

    Strong analytical and problem-solving skills, with a focus on continuous improvement.

    Project management experience is a plus.

    Experience with Agile methodologies and software development lifecycle (SDLC) processes is a plus.


    About

    SecuriGence LLC (SG) is an agile, HUBZone Certified Veteran-owned small business headquartered in the Washington, DC metropolitan region. Established in April 2010 we have been supporting the Department of Defense and other United States Civil agencies in Systems Engineering, Software Engineering, Software Development, Cyber Security, and Cloud/Virtualization Management.

    SecuriGence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    As required by Executive Order 14043, Federal contractors are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by January 4, or before appointment or onboarding with the agency, if after January 4. The agency will provide additional information regarding what information or documentation will be needed and how you can request of the agency a legally required exception from this requirement.

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