Customer Service Representative - Boston, United States - EMG, INC

EMG, INC Boston, United States

3 weeks ago

Full time

Description

Position: Customer Service Representative

We are seeking to fill our customer service position and looking for a candidate who is positive, and passionate about customer service.

Candidates should be comfortable interacting with potential customers and existing customers, solution- oriented, and have the ability to work with a wide variety of individuals, and willing to learn all facets of a company in order to ensure the success of their projects within the overall mission.

As an entry-level customer service position, no direct experience is required; however, having a customer-focused attitude, familiarity with marketing and sales basics, and/or a desire for leadership will formulate the foundation of a great candidate.

Core Duties & Responsibilities:

 Become well versed in product knowledge and customer services provided while maintaining a good working knowledge of the competition on a face- to-face basis.

 Create and conduct presentations to customers and potential clients.

 Assist with product launches, test markets, and territory identification.

 Communicate daily with team members on progress in the campaign and game plan for solutions and continued success.

Benefits:

 Personal and professional development

 Paid training

 Bonuses

 Networking events

 Travel opportunities

Experience:

 Comfortable with public speaking and presentation

 Quick learner

 Adaptable

 Organized

 Well-spoken

 Experience in leadership is a plus.

Job Type: Full-time

Salary: $ $750.00 per week

Experience level:

No experience needed

Shift:

Day shift

Morning shift

No nights

Weekly day range:

Monday to Friday

No weekends

Work setting:

In-person

Office

Work Location: In person

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