-
Account Manager
3 weeks ago
RTB House Washington, United StatesFondée en 2012, RTB House propose des solutions marketing permettant aux plus grandes marques et agences média d'activer leurs campagnes de marketing digitale (retargeting, acquisition, branding ...). · RTB House travaille avec plus de 3 500 annonceurs (Retail, Voyage, petites an ...
-
Account Manager
2 weeks ago
CloudHesive Washington, United StatesThe Cloud Sales Account Executive - Atlanta, GA is responsible for driving new logo sales and nurturing the growth of existing accounts. In this role, you will wear multiple hats including hands-on sales engagements, identifying target companies, uncover customer's challenges to ...
-
Accounting - Accounting Manager
2 weeks ago
Progression, Inc. Washington, United StatesAccounting Manager · Washington, DC · Must · Experienced Accounting Manager · 5+ years of experience as an Accounting Manager · 7+ years of experience in a professional business environment · Experience With Yardi Or Another Major ERP System · Experience with public accoun ...
-
Accounting Manager
11 minutes ago
latitude Washington, United StatesNew Job Opportunity - Accounting Manager · New and exciting job opportunity with a client based out of Washington D.C. Looking to hire an experienced accounting professional with a minimum of 5 years of related work experience. · Logistics of the Role: · Full Time - Direct Hir ...
-
Account Manager
2 weeks ago
Bentley Systems Washington, United StatesSelect how often (in days) to receive an alert: · We have an exciting opportunity for an Account Manager to join Seequent, the Bentley Subsurface Company. We are looking for someone to work from our Seequent office in Perth, Australia. · Seequent builds world-leading subsurface s ...
-
Accounting Manager
3 weeks ago
Palmer Staffing Services Washington, United StatesA D.C. Law Firm is seeking an Accounting Manager. The Accounting Manager will be responsible for all aspects of accounting operations at the firm. The Accounting Manager works closely with the Executive Director ensuring all firm accounts are managed and accurate and with the acc ...
-
Accounting Manager
1 week ago
Creative Financial Staffing Washington, United StatesAccounting Manager- 100% Remote, Unlimited PTO, Vibrant Culture · Why take an Accounting Manager opportunity with this company? · Our client is a tech based accounting firm looking to hire an Accounting Manager in this 100% remote role with a flexible schedule and unlimited PTO ...
-
Accounting Manager
13 minutes ago
BakerHostetler Washington, United StatesThe Washington, D.C. office has an opening for an Accounting Manager who will manage and control the financial processes of the office, while working closely with the Office Administrator, Office Managing Partner, and Firmwide Finance Department. · The duties include the followi ...
-
Accounting Manager
2 weeks ago
CoStar Group Washington, United StatesAccounting Manager · Job Description · CoStar Group Company Intro: · CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. · Included in the S&P 500 Index and the NASDAQ 100, CoStar ...
-
Accounting Manager
1 week ago
CoStar Group Washington, United StatesAccounting Manager Job Description CoStar Group Company Intro: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on ...
-
Account Manager
3 weeks ago
Remote Work Digital Limited Washington, United StatesAccount Manager - English/Arabic (Senior) · Full time · On-site working · A Little Bit About the Role: · Are you seeking an opportunity to innovate with brands, develop strategies, and implement creative campaigns? This role demands a level-headed, strategic thinker with gravit ...
-
Accounting Manager
13 minutes ago
House Buyers Washington, United StatesJob Description · Job Description Salary: · House Buyers of America is looking for an Accounting Manager who will be responsible in running our accounting department. The Accounting Manager will manage a team while also supporting accounting, human resources, IT and office manag ...
-
accounting manager
2 weeks ago
Creative Financial Staffing Washington, United StatesACCOUNTING MANAGER – 100% REMOTE K + Bonus · CFS has partnered with a dynamic and rapidly expanding Software as a Service (SaaS) company backed by prominent private equity investors to identify an experienced Accounting Manager to join their team · Why You Should Apply · You c ...
-
Account Manager
2 weeks ago
Ravago Americas LLC Washington, United StatesAccount Manager - Plastic/Polymer Resins (Pacific Northwest Territory) · PURPOSE OF ROLE: · Primary responsible for the Account Manager role is to sell plastic resins, support existing accounts and continuously expand the customer base. · LOCATION: · The territory for this posit ...
-
Global Account Manager
12 hours ago
Humanscale Washington, United StatesOverview · The Global Account Manager is responsible for increasing Humanscale's market share through developing, implementing and monitoring strategies and action steps to achieve global account penetration. The GAM must meet quotas and individual performance objectives. This po ...
-
Account Manager
3 weeks ago
Esri Washington, United StatesWe invite you to bring your experience and passion for Native Nations coupled with an understanding of applying geospatial technology to become an integral part of Esri's civilian account team. We're looking for an individual who is customer oriented and a collaborative team play ...
-
Account Manager
3 weeks ago
Froggys Fog Washington, United StatesJob Responsibilities · As an Account Manager, you will work with a customer book of business and prospects to provide exceptional customer service and support. You will be required to use Salesforce as well as Microsoft Office products to detail your daily communication and set t ...
-
Account Manager
11 minutes ago
SpaceX Washington, United StatesSpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. ...
-
Accounting Manager
3 weeks ago
District of Columbia Housing Authority Washington, United States· ANNUAL SALARY: STARTING AT $115,760 · POSITION SUMMARY · The primary purpose of this position is to support the Director of Budget and Financial Reporting by managing the assigned accounting and financial activities of the Authority, including the maintenance of books and rec ...
-
Account Manager
3 weeks ago
Fidelity Power Systems Washington, United StatesAs a result of continued growth and success, Fidelity Power Systems, one of the nation's largest distributors of Kohler Generators and Power Systems, has an exciting opportunity for an Account Manager to join our Service Sales Team As a member of our team, you can look forward to ...
Associate, Account Management - Washington, United States - US Green Building Council
3 weeks ago
Description
The U.S.Green Building Council (USGBC) is a global, nonprofit organization based in Washington, D.C., working to improve environmental sustainability, human health, and resilience in the built environment through its programs and rating systems including LEED.
Today, people in over 150 countries and territories live, work, and learn in LEED certified buildings, communities, and cities that protect health, climate, and natural resources, and enhance quality of life.
The Account Management & Membership team is responsible for the management and delivery of USGBC's organizational membership program, a critical segment of USGBC's community.
With more than 5,000 industry leading organizations, USGBC members bring our mission to life through their support and participation in the evolution of LEED and the advancement of the larger green building movement.
USGBC's Account Management team leverages the membership program to engage accounts, identify opportunities for further engagement, and meet recruitment, retention, re-engagement goals.
To be successful on this team individuals must be adaptable, creative, have a high level of maturity, an entrepreneurial mindset, and a commitment to continuous improvement.
The Account Management Associate will be responsible for the engagement and retention of a portfolio of current and lapsed corporate member accounts.
The associate will act as a consistent and primary point of contact for their accounts, encouraging and facilitating opportunities for deeper engagement in USGBC's work.
Leveraging membership as the primary focal point, the associate is an entry point to inform accounts of USGBC's suite of green building products, services, and offerings.
The associate will seek to develop long-term relationships with accounts, helping them understand the opportunities available, providing guidance and resources, connecting with internal contacts, escalating, or resolving issues, and collecting and responding to feedback about their experience.
Accounts are primarily assigned by sector so that the associate can develop industry knowledge to be leveraged in outreach and engagement strategies.
The Associate will provide ongoing and consistent communication to their accounts highlighting the connection between membership, USGBC's goals, and the larger green building movement with the primary intent of encouraging further connection.
Building off the existing outreach calendar, which outlines the schedule of monthly emails and phone calls throughout the lifecycle of a member account, the associate will develop sector-specific campaigns throughout the year to reach specific audiences or share timely information.
Working in partnership with the membership team, the associate will acquire advanced knowledge of USGBC's organizational membership program, including structure, benefits, and pricing to engage accounts and deliver the highest quality member experience.
The Associate will have general industry knowledge, communication, and customer support skills, and be committed to engaging and celebrating their accounts.
The associate is responsible for putting customers first, ensuring high quality, and maintaining consistency in follow-through and tracking. The associate will contribute to organizational goals and the continuous improvement of account management processes, resources, and strategies. This position requires a proven ability to self‐manage, prioritize competing demands, and meet short deadlines. Strong research, analytical, project management and organizational skills as well as high attention to detail are a must. The associate must have an entrepreneurial mindset and be able to efficiently collaborate with cross-functional teams.Specific Responsibilities:
Executing account management strategies to achieve recruitment, retention, and reactivation goals; testing opportunities for sector-customization
Acting as an advocate and primary POC for accounts by providing excellent customer service, ensuring the highest quality experience, facilitating recognition and further engagement
Providing ongoing and consistent communication to accounts within sector(s) portfolio, by leveraging the standard distribution structure and deploying sector-specific campaigns
Consistently seeking opportunities to customize approach for assigned sector(s) and identify new opportunities for account engagement leading to stronger relationships
Leveraging existing policies, procedures, and resources to respond to customer service inquiries and support account engagement
Representing account management at internal and external meetings and events, increasing visibility and driving interest and engagement
Executing
at least
one team contribution assignment based on established SOP, ensuring consistency and the highest possible quality; consistently seeking ways to increase efficiency and optimize delivery
Deploying established communications strategies via mail merge
Continuously building institutional and industry knowledge to inform strategies for strengthening engagement with accounts within sector(s) portfolio
Maintaining, updating, and revising sector and product resources, SOPs, and templates
Contributing to team reporting and tracking by maintaining accurate account records in Salesforce and other platforms as determined by operations team
Becoming familiar with core USGBC products, and organizational processes, teams, and engagement pathways
Participating in team meetings, presentations, and other activities
Other projects as assigned
Education & Experience Requirements:
Bachelor's Degree
1-3 years of professional experience, preferably in a client-facing role, experience in sustainability and/or the building industry a plus
Excellent customer service and time management skills
Ability to shift gears smoothly and maintain momentum on multiple assignments
Familiarity with Microsoft Suite – particularly Excel and PowerPoint – and other productivity applications; willingness to learn new technology platforms
Eager, adaptive to change, receptive to feedback and ability to deal with ambiguity
Strong sense of personal responsibility and accountability for delivering high quality work within set deadlines
Demonstrated professionalism and able to handle confidential information with discretion
Excellent written and spoken communication skills, experience delivering formal presentations a plus
Drive to develop the skills, knowledge, and abilities to continually improve performance
A strong commitment and passion to advance USGBC's mission
Other Preferred Qualifications:
Sustainability Excellence Associate, LEED Green Associate or AP credential
Proficiency in Salesforce, Smartsheet and other business application platforms
Details:
Full Time, permanent, salaried, benefits-eligible, exempt status
Location: 2101 L Street NW, Washington, DC or remote
Hours:
Monday through Friday, 9:00 am to 5:30 pm EST, 40 hours per week, including occasional evenings and weekends
Travel – upon request and approval
USGBC is an equal opportunity employer, committed to advancing social equity in our work and fostering a culture of diversity, equity, and inclusion
Employees work for an established mission-based and member-driven nonprofit organization with a compelling vision, non-profit competitive compensation commensurate with experience and skill level, generous benefits package, 401(k) matching and comprehensive health insurance.
The headquarters office is a LEED Platinum commercial interior space in a LEED certified building in the LEED Platinum certified central business district in the first LEED Platinum certified city, Washington, DC.
The office serves as an example for green design and construction products and practices. It is close to public transportation and incorporates many healthy and environmentally friendly features.#J-18808-Ljbffr
