- Complete daily employee relations related activities (i.e. Attendance Policy violations, background checks, exit interviews, fitness for duty calls, cash over-short violations and shoplifting prevention violations)
- Conduct thorough investigations of varying levels of complexities across multiple jurisdictions with minimal oversight
- Develop and maintain thorough and high-quality case documents for investigations and employee relations work, including, but not limited to investigation notes, summaries, timelines, reports, letters, corrective action documents and warnings
- Participate in the development and implementation of processes, documents and trainings that help mitigate business risk and proactively support and maintain a positive employment climate
- Track, log and analyze employee relations related information and data
- Lead or support internal projects to test and implement or create policies, improve processes and procedures and other employee relations initiatives as needed
- Partner with Legal, HRBPs, and other functional partners to recommend revisions to programs, policies, and procedures to maintain a fair and respectful workplace
- Provide employee relations support to Field HR Partners where needed and manage cases in partnership with other areas of the business (Sr. Regional HR Generalist, HRBP, Risk Management, Loss Prevention, Security)
- Perform other related duties as assigned
- Staff supervision and development: No
- Decision making:
- Staff supervision and Development – No supervision, mentors and trains other team members
- Decision Making – Interprets policy development and resolves problems. Employment decision making on policy violations and complex situations in partnership with Legal and other business partners
- Ability to work a flexible schedule, including evenings and weekends as necessary to meet the needs of the business
- Travel: Up to 10%
- Flex Designation: Anywhere
- Bachelor's degree in human resources, Communications, Business or related field, or equivalent combination of relevant experience and education preferred.
- 2+ years direct experience independently leading workplace investigations or advising on complex employee relations issues required
- 2+ years' experience in the specialty areas of HR Service Center, Drug Free Workplace, Compliance, Performance Management, ADA/LOA preferred.
- Bilingual English/Spanish highly preferred
- Retail or customer service experience preferred
- Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport and influence with executives, senior leaders, members of management, and associates
- Ability to maintain confidentiality when dealing with personal and protected information
- Ability to multitask and prioritize work flow
- Intermediate MS Office skills including Excel, Word and Power Point
- Strong customer service and problem-solving skills
- Efficient at communicating both written and verbally, editorial skills to correct, modify, and improve one's own written work products and/or the written work products of others
- High level of attention to detail and accuracy
- Skilled at developing and delivering presentations
- In-depth knowledge and application of State and Federal employment laws applicable to all areas of Human Resources; ability to apply employment law principles while conducting/advising on investigations of highly sensitive and nuanced workplace issues
- Familiarity with HR systems, such as HRIS, HR Reporting and Case Management software
- Stand, walk, sit for extended periods of time .
- Speak and listen to others in person and over the phone and video conferencing.
- Use keyboard and read from computer screen and reports.
- The ability to lift up to 15 lbs.
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Description
The Employee Relations Specialist II supports Field, Corporate and Distribution partners with daily employee relations related activities, provides subject matter expertise and independently conducts workplace investigations. The Employee Relations Specialist II is instrumental in conducting investigations on complex issues, advising on policy interpretation and application, and providing guidance on employment matters where heightened risk and conflict are involved. Supports the development of the Employee Specialist I through mentorship and training.Duties and Responsibilities
Education and Experience
General office environment requiring ability to:
Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
corporate corporate corporate