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Newbury Park

    Customer Relations Specialist - Newbury Park, United States - HSOxnard Executives

    HSOxnard Executives
    HSOxnard Executives Newbury Park, United States

    3 weeks ago

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    Description


    As an Entry Level Customer Relations Specialist, you will play a supportive role in building and maintaining positive relationships with customers on behalf of our clients.

    This position combines exceptional customer service with a direct sales focus, aiming to understand customer needs and promote our clients products and services.

    The successful candidate will be adept at communication, problem-solving, and have a proven track record in achieving sales targets.


    Responsibilities:


    Present and explain our products/services to prospects, highlighting the benefits and featuresListen to customer needs and tailor your sales approach to meet their requirements.

    Identify and understand customer needs to effectively promote and sell products or services directly.
    Meet or exceed sales targets by employing effective sales techniques and strategies.
    Collaborate with the sales team to maximize cross-selling and upselling opportunities.

    d alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documentsFollow communication procedures, guidelines, and policiesTake the extra mile to engage customersQualified candidates:

    Must possess excellent interpersonal communication skillsMaintain a high level of professionalism & integrityExperience with public speaking for presenting to groups a plus4-year degree preferred, not required1-2 years of customer serviceDemonstrated leadership ability.

    Sales and Marketing experience is not requiredDemonstrated critical thinking and problem-solving skills#LI-Onsite
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