- Proven leadership experience managing a team of 4+
- Comfortable working Thurs – Sat, 7AM-7PM
- 5+ years of experience running UNIX, Linux, and IBM Pure Technology in a production environment
- Responsible for supervising the process for bank settlements and cut-offs
- Ensure all incoming inquiries are responded to in a timely and accurate manner
- Supervise desktop exercises with staff to maintain incident readiness
- Ensure documentation accuracy and development for day to day process
- Issue resolution and closure on internal issue tracking system
- Supervise weekend testing when assigned
- Ability to implement procedures and policies for new business; coordinate and partner with internal business units
- Effectively handle system and staff concerns with proper escalation to appropriate subject matter experts and management
- Ensure the training and cross training of staff on all client applications and systems
- Supervise day-to-day shift operations
- Proven leadership in managing personnel in a data center environment
- Create and maintain formal operations and procedural documentation
- Knowledge of Networking systems and managing Major Telco providers
- Working knowledge of standard computer software, including MS Excel, Office and Word
- Bachelor's degree in Computer Science or related field or a minimum of 5-10 years practical work experience
- 5+ years of experience running Linux, Unix, and IBM Pure Technology in a production environment
- Experience in administrating and troubleshooting applications in a large production environment (24X7)
- Experience with AIX 5.x, 6.x, 7.x
- Relevant experience in Banking or Financial institutions
- Must provide coverage for either day or night shift and be available to work weekends if needed
- Must have experience working in a Mainframe and Windows Distributed systems environment
- Formal training in network, computer or server technology
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NOC Operations Manager - North Carolina, United States - Revolution Technologies
Description
RevUp Your Career as a Manager
Summary
Revolution Technologies is hiring a NOC Operations Manager for our leading financial client Launch your career to the next level with a fantastic organization. This is an onsite position and 6 months contract-to-hire.
Key Skills and Experience Required
Job Description
The Operations Manager provides leadership to the Operations team to ensure transactions are processed with the highest level of quality and in a timely manner.
Qualifications
Why Revolution Technologies?
About the company
Revolution Technologies - Making a difference across the nation with premier consulting, staffing, and hiring services.
Revolution Technologies, founded in 1993, provides best-in-class services that make a positive difference in the lives of our clients and our talent. We provide strategic management consulting; ERP and EA consulting; staff augmentation, contract, and contingent staffing; contract-to-permanent and permanent placement; as well as payrolling, recruitment process outsourcing, and human resources advisement services.
Let's talk about benefits
Revolution Technologies is proud to offer some of the best rates in the market. Revolution is also pleased to provide a comprehensive benefits package including medical, dental, vision, short term disability, access to a health savings account, tuition reimbursement, scholarship opportunities, 401k, life insurance, supplemental insurance, and paid time off.
Equal Opportunity Employer
Revolution Technologies, LLC is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Revolution Technologies: Turn to us
