Manager, Business Operations - Columbia, United States - Chamberlain University

Chamberlain University

Verified Company

Columbia, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Description About Chamberlain University**There is one very significant way Chamberlain is different than other Universities - Chamberlain Care.

Healthcare education is offered in a culture of service excellence and care in four ways:
care for self, care for colleagues, care for patients/clients, care for all.

By living Chamberlain Care, we've built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.

Chamberlain Care is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level.

Adtalem believes in a culture of collaboration, creativity, and innovation, which thrives when we can work flexibly. Depending on your location, this role may be hybrid or remote.

HYBRID
If you reside within 50 miles of Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL this role is hybrid, requiring office presence three days a week (Tue, Wed, Thu), with the rest of the workweek spent working from home.

Job Description Opportunity at a Glance**The Manager, Business Operations effectively manages multiple operational activities at any given time, relating to the successful delivery of goods and services to students in our academic programs. The Business Operations Manager meets changing strategic and operational needs, enables, incubates and scales innovation, supports programmatic regulatory compliance and accreditation efforts, establishes more efficient practices and aligns functions and stakeholders to help the company continue to achieve its vast potential

Responsibilities

Manages key projects across multiple colleges, ensuring seamless, studentcentric processes to deliver exceptional business performance results. Provides daytoday management to key functions and ensure implementation of program upgrades, enhancements, and teachouts.
Take a leading support role in launching new initiatives from conception to start date by closely collaborating with crosscollege teams and departments.
Leads project initiatives both individually and as part of a team. Plans and executes effective project plans, facilitates the prioritization and completion of projects, project briefings, progress status reporting, definition of KPIs and measurement of success, and generation of project ideas.
Manages and resolves issues that may jeopardize the objectives of the colleges.
Develops and maintains key stakeholder relationships to drive process improvement initiatives and prioritize operational requirements.
Collaborates with teams across the colleges on delivery models or initiatives that may impact operational or student experience outcomes.
Partners with other academic operation units to gather and provide feedback to ensure results are aligned with strategic institutional objectives.
Measures and monitors work of individual contributors, providing feedback, coaching and recognition to support career growth and development, as well as supporting quality outcomes.
Develop level appropriate reporting to ensure visibility of key accomplishments and issues.
Completes other duties as assigned.
Performs other duties as assigned.
Complies with all policies and standards.

Qualifications

Bachelor's Degree Required.
5 years' experience, Required.
4 years in change management, project management, process improvement & implementation, etc. Required.
Must be considered a Subject Matter Expert for their represented area, including key systems knowledge (i.e. Banner, Salesforce, etc.).
Demonstrated skills include facilitation, process mapping, policy creation, project management, leadership/management and colleague development.
Ability to work independently and make sound decisions with mínimal supervision and direction.
Strong analytical skills required to identify trends and improvement processes.
Excellent communication and organizational skills with ability to set priorities and deadlines to ensure projects are completed.
Advanced skills in managing multiple, competing priorities.
Advanced organizational, coordination and project management skills; strong facilitation skills.
Experience in objectively evaluating current processes for opportunities to optimize.
Interdepartmental communication, collaboration, and endtoend process performance focused.

Additional Information:

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $ and $ Actual pay will be adjusted based on jobrelated factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may hav