Operations Manager - North Carolina, United States - TalentBridge

Description

Company Overview:

We are a leading organization dedicated to delivering exceptional services to our clients. Currently, we are seeking a skilled and experienced Operations Manager to join our team and oversee all aspects of our division.

Responsibilities:

• Manage and lead a team to ensure smooth operations.
• Develop and implement procedures and protocols to ensure consistent high-quality services.
• Collaborate with clients to understand their specific needs and tailor services accordingly.
• Monitor and maintain inventory of supplies, equipment, and materials.
• Create and manage schedules, assigning tasks to appropriate staff members.
• Train and onboard new staff, ensuring they understand company policies and procedures.
• Conduct regular inspections to ensure work is being carried out according to established standards.
• Address and resolve any customer concerns or complaints related to services.
• Implement and enforce safety protocols to ensure a safe working environment.
• Keep abreast of industry trends and developments to continuously improve operations.
• Prepare and present regular performance reports to senior management.

Qualifications:

• Bachelor's degree in Business Management, Facilities Management, or a related field (or equivalent experience).
• Proven experience (5+ years) in a managerial or supervisory role within the industry.
• Strong knowledge of procedures, equipment, and industry best practices.
• Exceptional organizational and leadership skills.
• Excellent communication and interpersonal abilities.
• Ability to manage and motivate a diverse team.
• Problem-solving skills and the ability to handle challenges effectively.
• Proficiency in using relevant software and tools for scheduling and reporting.

Preferred Qualifications:

• Certification in Facilities Management or related field.
• Previous experience working with a variety of clients.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and advancement.
• Positive and inclusive work environment.
• Access to company resources and training programs.