- Build, develop, and grow business relationships vital to the success of each project
- Gather client goals, requirements, and data elements in order to effectively communicate software application configuration specifications to Deccan's internal technical team
- Understand Fire/EMS operations to the extent necessary to effectively guide the customization of Deccan's software tools for specific clients
- Manage a caseload of clients and maintain ownership of all their related projects
- Prepare and conduct internet Webinar presentations and training sessions
- Develop full-scale project plans and associated communication documents
- Effectively set, manage, and communicate project expectations to team members and stakeholders in a timely and clear fashion
- Plan and schedule project timelines, milestones, and deliverables using appropriate tools
- Keep Senior Management fully informed with periodic status reports
- Develop expertise on Deccan application functionality and troubleshooting steps
- Be the last line of application QA prior to client delivery
- Travel as needed to client sites to support application roll-out and usage (<25%).
- A Bachelor's degree with at least 5 years of related experience
- Positive, can-do attitude
- Passion for public safety and service to community
- Experience with giving professional presentations
- Experience working with and maintaining multiple client accounts
- Quick learner with ability to proactively seek out answers and solutions
- Aptitude for recognizing details while keeping the big picture in mind
- Ability to think critically and analytically
- Polished, professional written and verbal communication skills
- Advanced knowledge of Microsoft applications: Word, Excel, Outlook, and PowerPoint
- Ability to think clearly under pressure and follow-through to ensure effective resolution.
- Strong attention to detail and accuracy, including excellence in oral and written communication.
- Ability to work in a high-volume environment while maintaining solid productivity and quality of work.
- Ability to multitask, prioritize assignments, and provide excellent customer service.
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Project Manager - San Diego, United States - Deccan International
Description
Summary:
The Project Manager will be responsible for planning, executing, and finalizing tasks and projects according to strict deadlines. This includes verifying resources and coordinating the efforts of team members and clients in order to deliver software and related analysis projects according to plan. This employee will have a detailed understanding of company product offerings and be able to communicate client requirements effectively to the Analyst and Engineering teams. The ideal candidate has a balanced skillset that allows them to build and maintain strong client relationships while demonstrating the technical expertise necessary to install and discuss configurations of software applications.
Essential Duties and Responsibilities:
The above summary of duties represents the major tasks and duties but is not intended to be an exhaustive list of all responsibilities. Therefore, the individual may perform other related tasks under the direction of the Director of Project Management.
Qualifications:
Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Must be able to work independently, communicate effectively, and lift up to 20lbs (with or without assistance). This position also may require long periods of sitting, standing, walking, and hand/eye coordination for keyboard data entry and viewing data on a computer monitor. External and internal applicants, as well as position incumbents who are or become disabled, as defined under the American with Disabilities Act, must be able to perform the Essential Job Functions either unaided or with assistance of a "reasonable accommodation", if such is determined, on a case-by-case basis.
EOE:
Deccan International is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, veteran status, disability, physical or mental handicap unrelated to ability, an unfavorable discharge from military service, or any other protected class.