Community Business Manager - St Paul, United States - Commercial Investment Properties

Commercial Investment Properties St Paul, United States

2 weeks ago

Description

The Community Business Manager oversees the management of all physical and financial aspects of the community

Your responsibilities include, but are not limited to:

Communicates effectively and professionally with all residents and coworkers while promoting a team environment
Accountable for all community operations including monitoring and enforcing all policies and procedures including accounts receivable/payable
Manage all community staff and all aspects of employment in conjunction with Human Resources and Regional Manager
Assist in the preparation and implementation of annual operating budgets and forecasts and prepare community specific reports timely and accurately including Yardi driven reports and financial reports
Ability to handle contractual obligations with vendors, and in assistance to the Regional Manager enter and or/resolve issues within new and current contacts while effectively negotiating the best options and prices for the community
Investigate and resolve resident complaints concerning the community or their home, other residents or visitors and inspect community units on a regular basis to determine repairs or maintenance as needed
Responsible for creating and managing content on multiple social media platforms to build an audience and ensure customer engagement; Create and execute weekly and monthly content calendar
Execute a strong online reputation strategy to maintain a high rating and volume of reviews on multiple platforms
In assistance to the Regional Manager and the marketing department, analyze, implement and review short and long-term marketing plans. Maintain detailed knowledge of the market through industry specific reporting
Ability to execute and oversee all leasing practices including all aspects of lease renewals
Lead all legal efforts in community operations which may include representing CIP in court proceedings
Absorbs and complies with laws/policies regarding Federal, State and Municipal Fair Housing Laws, State Tenant Landlord Act, and the Federal and State Safety Regulations

Benefits:

Competitive pay
401-K
Health Insurance
Dental/Vision insurance
Paid time off
Paid vacation days
Sick Pay
Paid time off

for community volunteering

Employee Assistance Program
Employee Referral program
Employee appreciation events

What you need for success:

Bachelor's degree preferred
Will be required to obtain CAM and/or CRM designations
Proven track record of managing a successful community in the areas of coworker management, high operational standard and ultimately meeting financial expectation of the company and ownership
Safely and legally operate an automobile and golf cart
Ability to add, subtract, multiply, and divide in all units or measure, using whole numbers, common fractions, and decimals
Ability to interpret and retain a variety of instructions furnished in written, oral, and electronic form.
Current driver's license with minimal violations is required. Current coworkers may be required to obtain additional licenses such as CPR

Your work environment:

We provide safe and healthy work environments
We work hard and we have fun while creating exceptional experiences
We celebrate a workplace with diversity and inclusion. We are an Equal Opportunity Employer
For this position, the physical demands may include regular standing, sitting, walking, and climbing stairs, use of hands and fingers, talking, hearing, and seeing. You must be able to regularly lift and/or move up to 50 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform these functions

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