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    Finance Manager - San Jose, United States - Zscaler

    Zscaler
    Zscaler San Jose, United States

    4 weeks ago

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    Description

    Job Description:
    We are seeking a highly skilled and detail-oriented Finance Manager to join our team.

    As the Finance Manager, you will play a crucial role in supporting our Customer Engagement organization, which include the Professional Services and Customer Success teams, as well as Global Customer Support.

    You will be responsible for creating accurate Profit and Loss statements for the Professional Services organization, maintaining key performance indicators (KPIs) for Customer Success, managing headcount for the organization, and providing financial support for Global Customer Support initiatives.

    The ideal candidate should have a strong background in financial analysis, be comfortable working with large data sets, and possess advanced Excel skills to create comprehensive models from scratch.


    Responsibilities:


    Serve as the key business partner to the VP of Americas Customer Engagement and the VP of Global Customer Support, providing financial insights and guidance to support strategic decision-making.

    Collaborate with cross-functional teams to develop monthly, quarterly, and annual forecasts, ensuring accuracy and alignment with business objectives.

    Prepare comprehensive and accurate financial reports for senior leadership, providing insights and recommendations for optimizing financial performance.

    Develop and maintain financial models to support decision-making processes, including investment analysis, scenario planning, and resource allocation.


    Measure and track key performance indicators (KPIs) for the Customer Engagement teams, identifying areas of improvement and directing investments where needed.

    Ensure timely and accurate reporting of financial data, complying with internal policies and external regulations.

    Conduct financial analysis to evaluate the financial health of the organization, identifying risks, opportunities, and potential areas for improvement.


    Manage the headcount forecast for the Customer Engagement teams, working closely with HR and department leaders to ensure optimal staffing levels aligned with business objectives.


    Minimum Requirements :
    Minimum of 5 years of experience in financial analysis or related roles, with a strong track record of success.

    Excellent presentation skills, with the ability to effectively communicate complex financial information to senior leadership and stakeholders.

    Working knowledge of SQL, with the ability to extract and analyze data from databases.

    Strong analytical skills, with the ability to dig into data and uncover underlying reasons and trends.


    Proven ability to collaborate with non-financial business partners, providing insights and guidance to help them understand the financial impact of their decisions.

    Proficiency in financial modeling and analysis, with advanced skills in Excel.

    Excellent attention to detail and accuracy, ensuring financial reports and analysis are error-free.

    Strong problem-solving skills and the ability to think strategically to drive business growth.

    Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities and meeting deadlines.


    Preferred Qualifications:
    Previous experience working with Professional Services, Customer Success, or Customer Support teams is highly preferred.

    Bachelor's degree in Finance, Accounting, or a related field. Advanced degree or professional certifications (e.g., CFA, CPA, MBA) are a plus.

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