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    Customer Service Representative - Madison, United States - Fowler Placement Services

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    Description

    Location Madison, WI

    Our Customer Service Representatives (Inside Sales) professionally represent the Company to our customers with the knowledge and skills to provide them the product or service they need. Our Client offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay.

    Responsibilities

    Respond to customer inquiries, provide quotes, and take customer orders

    Order and source products

    Negotiate sale and purchase prices

    Proactively generate sales and promote Company products

    Expedite backorders

    Assist with pulling inventory and preparing shipments

    Assist with customer returns

    Interact with customers and suppliers to obtain and fill orders correctly

    Troubleshoot customer concerns

    Qualifications

    Good customer service and communication skills

    Reliable, organized, detailed, and focused

    Industry and sales experienced preferred

    Working knowledge of Microsoft Office suite, especially Outlook and Excel

    Knowledge of supply chain systems helpful

    High School Diploma or GED

    Good driving record

    Base Salary: 45k to 50k, Bonus,



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