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Customer Service Representative
1 week ago
All Comfort Services Madison, United StatesWe are looking for talented team members to join our growing company All Comfort Services is proud to have been serving the Madison area for over 50 years. **We provide the best home comfort services & solutions through our commitment to community care and empowering our employee ...
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Customer Service Representative
4 days ago
STEM Madison, United States**Position**:Customer Service Representative II · **Location**:Madison, WI 53711 · **Duration**:12 Months **Job Type**: · Contract **Work Type**:Remote (Should be local) · **Shift**: Monday to Friday - 11:30 AM to 08:00 PM · **What will you do?** · - Answer Inbound calls per day ...
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Member Services Representative
1 day ago
Planet Fitness Madison, United StatesAt Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. · We are currently looking for a high energy individual with a passion for helping othe ...
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Customer Service Representative
1 day ago
Alex Rabb - State Farm Agent Madison, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
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Customer Service Representative
1 week ago
Brava Salon Specialists Madison, United StatesUNIQUE OPPORTUNITY TO BE PART OF THE PROFESSIONAL BEAUTY AND INDUSTRY. OUR INDUSTRY HAS BEEN VERY RECESSION-RESISTANT. REGULAR, RELIABLE HOURS. WE REWARD LONG-TERM EMPLOYEES WITH A $6,000 BONUS AFTER 6 YEARS. · FAST-GROWING BEAUTY DISTRIBUTION COMPANY IS LOOKING FOR A KEY EMPLOYE ...
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Customer Service Representative
4 days ago
TekwissenGroup Madison, United States**What will you do?** · - Answer Inbound calls per day · - Adherence to all CWI, SOP, and Federal regulations as well as all policy and procedure · - Make Outbound calls per day · - Ability to display professionalism and courtesy. This includes but is not limited to; providing ac ...
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Airport Visitor Services Representative
4 days ago
Destination Madison Madison, United StatesDestination Madison is seeking a part-time** Airport Visitor Services Representative **to help represent the Madison area by providing exceptional customer service to visitors at Dane County Regional Airport. · **About Us** · Destination Madison reflects the inquisitive thoughts, ...
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Experienced Customer Service Representative
5 days ago
Madison Gas and Electric Madison, United States**POSITION PURPOSE** · Madison Gas and Electric is seeking an Experienced Customer Service Representative to join our Customer Services division. This position will play a pivotal role in managing customer inquiries, resolving complex issues, and ensuring a high level of customer ...
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Wisconsin Community Veterinary Center Madison, United StatesWCVC is a non-profit, high-volume spay/neuter and wellness clinic located on the east side of Madison. Our mission is to provide affordable, accessible care to people and pets in our community. All animals deserve veterinary care and the finances of pet owners and/or rescues shou ...
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Customer Service Representative
1 week ago
American Family Insurance Verona, United States**Customer Service Representative** · **Join Our Dynamic Team** · **About Us**: Are you ready to embark on a career that allows you to make a meaningful impact on people's lives every day? The Scanlon Agency, LLC with American Family Insurance, is seeking a passionate and custome ...
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Customer Service Representative
3 days ago
Rove Pest Control, Inc. Sun Prairie, United States**Competitive Pay and Benefits Package with additional compensation earned through bonuses based on performance.** · Rove Pest Control is hiring a Full-Time and Part-Time Customer Success Specialists (CSS) to work in our Sun Prairie office. Customer Service Representatives at Rov ...
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Customer Service Representative
5 days ago
Fowler Placement Services Madison, United StatesLocation Madison, WI · Our Customer Service Representatives (Inside Sales) professionally represent the Company to our customers with the knowledge and skills to provide them the product or service they need. Our Client offers an excellent benefits package that includes options ...
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Customer Service Representative
1 week ago
Zimbrick Automotive Madison, United States Part timeEssential Duties include the following: · Manages multi-line phone system; responds and/or transfers calls as appropriate. Utilizes paging system when necessary to locate assistance for customers. · Greets and assists customers with questions or requests in a prompt, pleasant a ...
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Member Service Representative
5 days ago
Alabama Credit Union Madison, United States** Member Service Representative - Madison** · **Job Category****:** Operations/Service **Requisition Number****:** MEMBE001866 Showing 1 location **Job Details** · **Description** · At Alabama Credit Union, our employees feel good about their careers. We create an environment ...
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Member Service Representative
1 week ago
Premier Cooperative Mazomanie, United StatesThis position will support the members of Premier Cooperative at the Black Earth location in all divisions. The primary location will be Black Earth but will frequently need to provide back up to the Mt. Horeb location. · - Customer service; high phone volume · - Accounts receiva ...
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Customer Service Representative
6 days ago
TEKsystems Madison, WI, United StatesDescription: · We are hiring for a Customer Service Representative in Madison, WI. As a Customer Service Representative, you will be taking inbound calls related to benefits and claims status, handling around 50 calls per day. · The primary responsibility of this job is handling ...
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Client Services Representative
2 days ago
Encore Vet Group Madison, United StatesCustomer service enthusiasts- we are looking for you Waggin' Tails Doggie Day Care & Dude Ranch is ready to hire a Full Time or Part-Time Customer Service Representative to help support our fast-growing needs We are looking for caring, self-motivated individuals who enjoy interac ...
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patient service representative
14 hours ago
Meriter-UnityPoint Health Madison, WI , USA, United States13372BRDepartment Name:HSP Prenatal Diag Ctr Location:Meriter Hospital Job Description: $1,500 SIGN-ON BONUS · The Patient Service Representative (PSR) is responsible for accurately capturing and maintaining patient registration data for patients admitted for outpatient services ...
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Customer Service Representative
3 days ago
TEKsystems Madison, United StatesJob Description · Job DescriptionDescription: · We are hiring for a Customer Service Representative in Madison, WI. As a Customer Service Representative, you will be taking inbound calls related to benefits and claims status, handling around 50 calls per day. · The primary respo ...
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Customer Service Representative
5 days ago
Wolters Kluwer N.V. Madison, United StatesDeliver prompt and professional service to our customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications. Provide consultative customer service; help to determine customer goals, compliance challenges, and bus Customer Service, Customer Se ...
Customer Service Representative - Madison, United States - WP Beverages, LLC
Description
This position is responsible to provide excellent customer service to external and internal customers. This position will interact with all departments within the Company and a strong working knowledge of the responsibilities of the various departments will result in a successful Customer Service Representative. Primary duties involve: 1) Answering incoming calls and determining appropriate action required to satisfy the needs of external and internal customers; 2) Documenting customer complaints and requests, follow-up issues, and resolutions to ensure proper handling and closure of inbound calls; 3) prompt, courteous and accurate dispatching of customer equipment repair calls to the Field Service Techs and related proper record keeping of such calls; and 4) ensure and drive efficient service dispatch through proper Metrix processes and tools; 5) other duties as assigned by the Customer Service Supervisor to support the Company's mission of "profitablegrowth through the sale and distribution of refreshing beverages, innovative customer-focused marketing programs and superior customer service" . Through superior customer service, the Customer Service Representative can help the Company achieve its vision to be the pre-eminent sales and distribution organization.
REQUIREMENTS
1. Possess excellent communication and interpersonal skills including persuasive and diplomatic skills
2. Minimum of 3 years' experience in a customer service role and/or knowledge in beverage sales and beverage equipment areas.
3. Must possess strong problem-solving and follow-up skills.
4. Excellent telephone etiquette and customer service skills.
5. Ability to handle multiple projects and meets deadlines.
6. Strong organizational skills and ability to sit for prolonged periods.
7. Excellent understanding and use of Windows 10 and Microsoft Excel.
8. Ability to speak, read, and write the English language.
9. Working knowledge of Tel-Sell equipment and switchboard operation.
10. This is a very fast-paced work environment. You must have excellent typing skills in order to keep up with the pace of the work and your computer skills must be superior. If you do not meet these requirements, please do not apply for this position.
We respond to all applicants once a hiring decision has been made - please check your email regularly for communications from us.
Equal Opportunity Employer
Customer Service Representative professionals in Madison
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Jasmine Lutz
Student at University of Wisconsin-Madison