- Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stops
- Provides highest level of customer service to all customers in line with Customer 1st objectives
- Monitor, process, and escalate SFDC cases to supervisor
- Assist walk-in customers
- Assists drivers with problems/issues as issues arise (during the day or at the end of the route)
- Reviews drivers paperwork and files paperwork
- Review and updates routes, new customers based on daily communication, reroutes existing customers as required
- Ensures that routes are balanced daily
- Assists Trans Supervisor/Manager as needed/directed
- Update SAP data / notes
- Communicate performance standards and objectives
- Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings
- Always maintains a safe and compliant workplace
- In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries
- Perform other duties and responsibilities, as assigned
- High School Diploma or equivalent
- 2+ Years experience, preferably in Transportation, Logistics, Routing and Customer Service
- Proficient in Microsoft Office applications
- Demonstrates the ability to operate a powered industrial truck, e.g., forklift.
-
Supervisor Dispatch
3 weeks ago
Stericycle Vernon, United States**About Us**: · Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown ...
-
Security Dispatcher
1 week ago
Madison Security Group Bronx, United States**About us** · Madison Security Group is a Large Business in the SECURITY Field we have a main hub in the Bronx, NY. We are professional, agile and professional. · Our work environment includes: · - Modern office setting · **Responsibilities**: · - Receive and prioritize emergenc ...
-
Delivery Dispatcher
3 days ago
SeshNYC Bronx, United States**Benefits**: · - Employee discounts · - Flexible schedule · - Free food & snacks · SeshNYC · **Job Title**: Delivery Dispatcher · **Location**: 4219 Webster Avenue, Bronx NY 10470 · **Pay**: $20 per hour · **Hours**: Flexible · **Company Summary**: · SeshNYC is New York's #1 del ...
-
Customer Service/dispatcher
1 day ago
Capital industries Yonkers, United StatesBusy Carting / Demolition company looking for full time customer service / Dispatcher with our company. · Heavy communication with customers taking phone orders, dispatching of drivers. · Knowledge of Westchester & NYC areas to best assist drivers on routes. · Fast paced environm ...
-
Dispatcher
2 weeks ago
Nissi Group, Inc. White Plains, United States**SUMMARY** · Dispatchers direct all on-road operations that occur from daily pullout to return to yard. They coordinate with vehicle operators while in service in order to monitor operations status, mitigate delays, and assist in resolving service disruptions. The team supervise ...
-
Experienced Oil Dispatcher
2 weeks ago
East Coast Energy Group Bronx, United States**Responsibilities**: · You will be responsible for scheduling fuel deliveries and ensuring that optimal levels of fuel inventories are maintained. As a dispatcher you will schedule routes to maximize driver's time efficiency · Specific duties in this role will include: · - Commu ...
-
Fleet & Dispatch Supervisor
1 day ago
Coffey Bros Moving Westchester, United StatesCoffey Bros. Moving, a local favorite and 5 Star Rated Relocation Service is looking for a dedicated Fleet & Dispatch Supervisor to continue our good work in the community by actively managing the quality service provided by our stellar five star moving teams, and by maintaining ...
-
Dispatcher
3 weeks ago
luxury vans & shuttle bus Astoria, United StatesWe are currently recruiting for a professional and reliable dispatcher. In this position, you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing field units. · **Responsibilities**: · - Answer calls and document important informati ...
-
Dispatcher
2 weeks ago
Voyager Global Mobility Long Island City, United States**Company Overview**: · Voyager Global Mobility is the leader in the developing mobility sector, serving the rapidly growing ridesharing industry, car sharing and local mobility marketplaces. We bring ease and simplicity into the experience of getting a Fleet for Hire car. We are ...
-
Dispatcher
2 weeks ago
Need It Now Woodside, United States**Location**: Woodside NY 11377 · **Job Description / responsibilities**: · - Dispatch independent contractor drivers to handle collection and deliveries in New York / New Jersey metro area and all local airports. · - Prioritize calls according to urgency and importance. · - Use ...
-
Dispatcher
1 week ago
SCI Shared Resources, LLC Forest Hills, United StatesOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage i ...
-
Ambulette Dispatch/dispatch Manager
2 weeks ago
MEDLIFE CAR SERVICE Flushing, United States**Job description** · We are one the leading medical transportation providers in NYC. We are looking for a full-time Dispatch Manager/ Dispatcher to join a fast-growing medical transportation company. In this position, you will be managing a team of dispatchers and be responsible ...
-
Dispatcher
3 weeks ago
International Bonded Couriers, Inc. Jamaica, United States**Responsibilities**: · Receive and dispatch drivers for imports, exports, or deliveries · Prioritize calls according to urgency and importance · Use radio, phone, or computer to send drivers, vehicles, or other trucks to appropriate locations · Monitor the route and status of dr ...
-
Dispatcher
2 weeks ago
Seaport Logistics Elizabeth, United StatesJob Overview: · We are seeking a skilled and organized Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating and managing the logistics of our transportation operations. Your primary responsibility will be to ensure the efficient and timely de ...
-
Dispatcher
3 weeks ago
On Time Ambulance Roselle, United States: As part of the Communications and Logistics Department (CL), and under the supervision of the CL Manager, the dispatcher is responsible for the efficient utilization of resources provided by the Communications and Logistics Department. The Dispatcher is tasked with making the b ...
-
Dispatcher
1 week ago
Academy Service Group Hackensack, United StatesAre you a motivated and hardworking individual with excellent communication skills? We are seeking a dedicated Dispatcher to join our team. As a Dispatcher, you will play a crucial role in ensuring efficient communication within our organization. If you thrive in a fast-paced env ...
-
Dispatcher
3 weeks ago
SIRINA FIRE PROTECTION CORP. New Hyde Park, United StatesSirina Fire Protection is looking for an experienced dispatcher, preferably one with fire protection or in some sort of mechanical trade. Responsibilities include but are not limited to: · - Scheduling work orders with our clients · - Scheduling work orders with mechanics · - Ens ...
-
Dispatcher
3 weeks ago
NYC Careers New York, United States**DISPATCHER**: · - Apply**DISPATCHER**: · - Agency: NYC HOUSING AUTHORITY · - Posted on: 04/12/2024- Job type: Full-time · Location · NYC-ALL BOROS · - Title Classification: No exam required · Department · Elevator Services &Repair Dept · - Salary range: $36, $50,569.00Under the ...
-
Dispatcher
2 weeks ago
Island Chrysler Dodge Jeep Ram Staten Island, United States**Automotive Service Dispatcher - Essential Duties** · - Implements and maintains an effective dispatch system. · - Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required. · - Prioritizes and controls al ...
-
Dispatcher
3 weeks ago
Raymond of New Jersey LLC Union, United States_**Raymond of New Jersey**_ is a Premier Material Handling Dealership, offering a broad range of forklift equipment, parts, service, rentals and warehouse solutions. We are seeking an experienced Dispatcher to join our growing team of AMAZING professionals · Excellent phone skill ...
Dispatcher - Vernon, United States - BCforward
Description
DispatcherBCForward is currently looking for Dispatcher Location is Vernon, CA 90058
Position Title:
Dispatcher
Locations: 2775 East 26th Street, #ca25, Vernon, CA 90058
Anticipated Start Date: 6/11
Expected Duration: 3 months.
Job Type:
Contract with possible extension
Shift:
M-F 9:30am - 6pm
Pay Rate:
$20.00/hr on W2.
Job Description:
Position Purpose:
Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customers needs.
Key Job Activities:
Education:
Preferred
Education:
in High School or Equivalent
Experience (North America & LATAM):
Desired but not required:
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.
Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale.Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.
Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.
As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.
BCforward will only use this information to complete the recruitment process.This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States.
The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.
Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job code when responding to this ad.