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Healthcare Customer Service Representative - Omaha, United States - TEKsystems
Description
IMMEDIATE JOB OPPORTUNITY - START ASAPHEALTHCARE CUSTOMER REPRESENTATIVE NEEDED -
FULL TRAINING PROVIDED
OPPORTUNITY TO WORK WITH ONE OF THE LARGEST MEDICAL DEVICE COMPANIES IN THE AREA
STABLE OPPORTUNITY WITH ROOM FOR ADVANCEMENT, OPPORTUNITY TO GAIN EXPERIENCE IN HEALTHCARE SPACE, TRAINING PROVIDED
OMAHA, NE (IN OFFICE, NOT REMOTE)
MONDAY - FRIDAY 9AM-530PM
$19/HR
Qualifications:
2 years of office experience
Ability to manage high volume calls
Excellent communication skills
Microsoft Office proficient
FULL TRAINING PROVIDED
Responsibilities:
Confer with customers by telephone, email, or SMS messaging to provide information about products or services, cancel accounts, or upgrade accounts.
Inform customers of deals and promotions, answer questions about warranties and terms of sale.
Call insurances to obtain patient PBM coverage information
Accurate data entry into system
Document collection and storage
Contact doctor offices to collect and request prescriptions, authorizations, clinical notes, and lab results.
Run pharmacy test claims and communicate copays to the patient
Answer phones and provide customer service.
Keep workspace and common pharmacy areas clean.
Maintain patient confidentiality and function within the guidelines of HIPAA
Other duties as assigned.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
