Customer Service Representative - Omaha, United States - Richelieu Hardware

Richelieu Hardware Omaha, United States

1 week ago

Description

**Company Overview**

Richelieu is a North American market leader in the distribution, importation, and manufacturing of specialty hardware and complementary products for the kitchen and bath, storage and closet, home office, and commercial environments. Our extensive customer base includes cabinetmakers, furniture and kitchen manufacturers, residential and commercial woodworkers, kitchen and bath dealers, contractors, designers, architects, and renovation superstores. With over 130,000 product offerings, 106 locations, and a state-of-the-art field force that passionately serves over 90,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

With 54 years of successful business since our humble beginnings in 1968, we understand the significance of a strong set of Core Values. Richelieu stands behind these **Five Core Values** and serve as the guiding principles of everything we do: *Customer Focus, Innovation, Performance, Respect/Integrity/Ethics,* and *Ownership*.

These values provide Richelieu the strength to live out our daily **Mission**: *Enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.*

**Our Opportunity**

We are currently seeking a ***Customer Service Representative*** to join our team of professionals.

as well as .

**Key Responsibilities**

As a critical and meaningful role within the Richelieu organization, the Customer Service Representative is primarily responsible for providing customer service support to the organization by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. This position is also responsible for ensuring that excellent standards of service and high levels of customer satisfaction are maintained.

Answer phone calls from customers placing orders as well as provide sales quotes

Work closely alongside outside sales representatives with customer orders and quotes

Assist customers in the showroom with questions and order placement

Solicit new or complimentary sales for customers via phone as well as face-to-face in the showroom

Research product solutions for customers to solve field-project issues

Restock the showroom and perform cycle counts as required

**What We Are Looking For**

1 - 2 years of experience in a similar position is optimal

Building Materials industry experience a plus

Developed customer service, problem-solving, and project management skills

Team-oriented, shows initiative

Strong sense of drive and creativity

Proficient with Word and Excel

AS400 experience a plus

High School graduate, some college courses preferred

Ability to lift 50 lbs.

**Compensation and Benefits**

Competitive market-based hourly rate

Group insurance program (medical, dental, vision, life, disability, etc.)

Employee Stock Purchase Plan plus employer contribution

401(K)

Paid vacation and holidays

Customer Service Representative, Bilingual

1 week ago

Archomaha Omaha, United States

**Customer Service Representative, Bilingual** · ** FOCCUS Inc. USA - Omaha** · Customer Service Full-Time POSITION DESCRIPTION · POSITION TITLE: Customer Service Representative, Bilingual · DEPARTMENT: FOCCUS Inc. USA · REPORTS TO: Director, FOCCUS · CLASSIFICATION: Regula ...
Teller Service Representative

1 week ago

Veridian Credit Union Omaha, United States

Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial Teller, Representative, Servi ...
Client Services Representative

1 week ago

biBERK Insurance Services Omaha, United States

biBERK, a Berkshire Hathaway company, has been experiencing substantial growth since it's start just a few short years is anticipating even more growth to come We are an internet-driven company that offers business insurance, such as workers' comp, liability, commercial auto and ...
Client Services Representative

1 week ago

biBERK Insurance Services Omaha, United States

THREE is a growing insurance company that sells a unique and straightforward insurance policy to small businesses - from restaurants, to electricians, to consultants - covering them against property risks (e.g. fire, theft, flood), lawsuits, and more. It was born out of and remai ...
Customer Service Representative

1 week ago

Hotel Resource Omaha, United States

**Customer Service** · **Customer Service Representative (Reservation Agent)** · Customer Service Representative (Reservation Agent) IGT Solutions Omaha NE · **Customer Service Representative (Reservation Agent)** · **Company:** · IGT Solutions · **Location:** · 68172 · U ...
Customer Service Representative

1 week ago

The Reserves Network Omaha, United States

When you step into the role of the customer service representative with this property and casualty insurance company, you unlock endless possibilities for yourself, our client company, and the community they serve. Your customer service expertise wil Customer Service, Customer Se ...
Customer Service Representative

1 week ago

Stillwater Insurance Services, Inc. Omaha, United States

Customer Services Representatives · Omaha, NE · Join our hardworking, collaborative team where your contributions will be celebrated and valued. · Why Stillwater? We're a national insurance provider that offers a full suite of insurance products and services. We strive to be t ...
Customer Service Representative

4 days ago

Equitable Bank Omaha, United States

The Equitable Bank team in Omaha, NE is looking for a full-time Customer Service Representative to join their team Must be available between the hours of 8 am - 5:00 pm Monday – Friday and 8 am - 12 pm on Saturdays. · Customer Service Representative · Job Summary: · This positi ...
customer service representative

2 weeks ago

Family Dollar Omaha, United States

Family Dollar N 24TH ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
Guest Service Representative

2 weeks ago

Nothing Bundt Cakes Omaha, United States

Nothing Bundt Cakes - JobID: [Retail Associate / Team Member] As a Guest Service Representative at Nothing Bundt Cakes, you'll: Promptly greet walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs; Follow NbC Sweet Steps of Service t ...
patient service representative

5 days ago

ZOLL LifeVest Omaha, NE , USA, United States

Position Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division of ZOLL Medical Corporation devel ...
Customer Service Representative

1 week ago

PENFED Credit Union Omaha, United States

**Customer Service Representative (NEW STARTING PAY $19 - $22 per hour)** · CAROUSEL_PARAGRAPH · Papillion, Nebraska; Omaha, Nebraska · Customer Service-Member Support · 8551 · ** Share Job** · ** Job Description** · **Overview** · ***We are excited to announce a new star ...
customer service representative

1 week ago

Family Dollar Omaha, United States

Family Dollar AMES AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
Customer Service Representative

1 week ago

i2c Omaha, United States

**Job Description:** · At i2c Inc., people are our strength. We are currently seeking On Site Customer Service Representatives for day and evening shifts to provide great service to our customers. If you enjoy helping others and making a difference, we want to talk with you · * ...
Customer Service Representative

1 week ago

OrthoNebraska Clinic Omaha, United States Full time

** Customer Service Representative - Call Center Dept. - Full-Time** · **Job Category****:** Non-Clinical Support **Requisition Number****:** CUSTO01267 Showing 1 location **Job Details** · **Description** · Position: Days Hours/FTE: 1.0FTE/ 40hrs a week Schedule: Monday - Fri ...
Customer Service Representative

1 week ago

i2c Omaha, United States

**Job Description:** · At i2c Inc., people are our strength. We are currently seeking On Site Customer Service Representatives for day and evening shifts to provide great service to our customers. If you enjoy helping others and making a difference, we want to talk with you · * ...
Lead Services Representative

1 week ago

Centris Federal Credit Union Omaha, United States

** Lead Services Representative (Assistant Branch Manager)** · **Job Category****:** Centris Federal Credit Union **Requisition Number****:** LEADS002978 Showing 1 location **Job Details** · **Description** · There are two kinds of people in the world Centris employees, and pe ...
Customer Service Representative

1 week ago

Orion Corporation Omaha, United States

About this Opportunity: · As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat. Additionally, address and respond to customer inquiries on products and services, including installation, operational ...
Customer Service Representative

1 week ago

Staff My Agency Omaha, United States

Kyle Emsick - State Farm Agency, located in Omaha, NE, has an immediate opening for a Customer Service Representative. We are seeking a qualified professional to join our winning team. Insurance experience is not required as we will train the right person with the right skill set ...
Client Services Representative

1 week ago

biBERK Insurance Services Omaha, United States

THREE is a growing insurance company that sells a unique and straightforward insurance policy to small businesses - from restaurants, to electricians, to consultants - covering them against property risks (e.g. fire, theft, flood), lawsuits, and more. It was born out of and remai ...