- Well-developed and demonstrated social interaction acuteness. Capacity to create positive consensus, present arguments, and structure commercial pitches
- Advanced knowledge of Framatome technical products and services as well as general knowledge of competitor products
- Capacity to build and follow action plans. Good written, verbal and listening communication skills
- Ability to work effectively with all levels of customer staff and management. Maintains an Enterprise perspective.
- Ability to use CRM tools
- Develop and maintain substantial positive client relationships from the technical/operational plant departments to the C-Level. Should be viewed as a "Trusted Advisor" by the Customer.
- Master customer organization, decision making and validation processes and make this information available to Framatome teams.
- Actively support the promotion of Framatome products and solutions as per business unit development strategies within customer organization and directly contributes to the early identification of new opportunities and markets Based on business units inputs and instructions and with his contribution, they are the owner of the Account plan and the related detailed action plans set on 1 year and 3-year time span. Communicates the Value Proposition to the customer.
- Actively contribute to defining with the business unit the winning prices for Framatome offers and actively contribute to the definition of offers strategies and tactics as well as efficient partnerships strategies.
- Actively contribute in the effort to defend Framatome offers and closing orders.
- Actively contribute to filling and maintaining CRM data and information, in a coordinated manner with Framatome business units.
- Expert knowledge of the customer's process, people, standards and habits and in that role is expected to spend most of its time with customers
- Participate on Framatome validation committees.
- Integrate their activities, missions and goals within business unit's activities, missions and goals and utilize their Customer knowledge and intimacy to provide insights to the business unit for innovative customer solutions in the frame of business development.
- Is the key conduit to ensure Framatome executives develop and maintain relationships with the Customer, arranging for periodic face to face interactions multiple times within the year and as appropriate considering the current and potential business along with other considerations.
- Attain and review the Customers' CapEx and O&M plans to identify opportunities for Framatome.
- Contribute to Capture Plan & Closure Plan development in coordination with the business unit Sales Teams
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Customer Accounts Manager - Richland, United States - Framatome
Description
What You've AccomplishedYou have completed a BS or BA Degree in a technical or business discipline. You may have also obtained an advanced degree in similar fields. You have worked in a closely related role for at least 10years. You have demonstrated senior level sales and customer relationship experience and can develop client relationships from the technical/operational departments to the C-Level of an organization and can be viewed as a "Trusted Advisor" by the Customer. You are ready to join Framatome and help deliver clean, safe energy and advance nuclear technology.
Who You Are
Your actions, behaviors, and decisions are made in a manner consistent with our Core Values:
You may have also acquired the following skills:
This full-time role is about making an impact on people's lives and the future of clean energy. You will leverage your skills and experience to be part of an innovative team and make a difference for our customers. As a Customer Accounts Manager (Western Region) in Richland, WA or Lynchburg, VA (remote work will also be considered), you will be part of the proven team in the Customer & Stakeholder Affairs Business Line in the Corporate Business Unit. Your work will include:
Who We Are
Framatome is an international leader in nuclear energy recognized for its innovative solutions and value-added technologies for the global nuclear fleet. More than 2,000 dedicated U.S. Framatome employees work every day to supply ever cleaner, safer, and more economical low-carbon energy for our communities and world. As well as supporting new nuclear builds, advancing new technology and advancing nuclear energy in the U.S. and abroad. Like you, we want a brighter future.
Discover Richland:
Framatome's Richland, WA facility is a licensed nuclear fuel manufacturing site and complies with US Nuclear Regulatory Commission (NRC) and US Department of Energy (DOE) regulations. This position is safety-sensitive and pre-employment drug/alcohol screening is required.
Your Total Rewards Package
The range of base salary for the position is between $140,000 - $190,000, and may also include annual incentives, performance bonuses and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.
Framatome offers a broad employee benefits portfolio as a key component of your total rewards. This includes:
Multiple medical plans; dental and vision plans; Life and Accidental Death and Dismemberment; long- and short-term disability; optional plans including dependent life, accident, critical illness and hospital indemnity insurance; retirement savings plans (401k) with employer match; paid time off including up to 3 weeks of vacation, 8 days of sick leave, and 13 paid holidays; education reimbursement; adoption assistance; employee assistance programs; opportunities for professional development.
Positions within Framatome may require access to proprietary information that is subject to U.S. export control regulations. As such, the Company must ensure that any hires for these job openings fully comply with all US regulations. Foreign national applicants that are citizens or residents of countries not included on the Department of Energy's Generally Authorized Destinations list may not be eligible for immediate need positions. See list here: A to Part 810
Framatome is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
