- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Hourly pay plus commission/bonus
- Profit sharing
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Excellent communication skills - written, verbal and listening
- People-oriented
- Self-motivated
- Dedicated to customer service
- Ability to work in a team environment
- Ability to multi-task
- Ability to effectively relate to a customer
- Bilingual - Spanish required
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
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Customer Service Representative - Denver, United States - Jesus Cruz - State Farm Agent
Description
Job Description
Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products.
Responsibilities
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.